Explore a new career with the BLM - where our people are our most precious resource. This position is located in National Interagency Fire Center (NIFC) / Headquarters Boise, ID. Information about Boise, ID and the surrounding area can be found at https://www.nifc.gov/. We expect to fill one vacancy at this time; however, additional positions may be filled from this announcement if they become available.

Duties

Serves as a voice System Administrator in the Fire and Aviation Information Technology Operations Section, which is the installation focal point for voice and data communications at the National Interagency Fire Center. Voice over IP (VoIP) hardware and software administration. Serves as a Network Specialist delivering network and customer support. Evaluates network software, hardware, bandwidth and communications link, specifications and installation. Works with BLM IT counterparts to administer VoIP services across the enterprise.

Requirements

• U.S. Citizenship is required. Direct Deposit Required.
• Be sure to read the "How to Apply" and "Required Documents" Sections.
• You cannot hold an active real estate license; nor can you have an interest or hold stocks in firms with interest in Federal Land.
• DOI uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/e-verify
• Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
• May require a one year probationary trial period.

Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience. You must one year of specialized experience equivalent to the GS-09 level in the Federal Service. Specialized Experience is experience that has equipped you with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Examples of specialized experience include the following: assisting with systems integration, performance tuning, testing and evaluation procedures, understanding of IT security principles and methods, and an understanding of project management principles and methods sufficient to plan and coordinate the installation of new products or equipment; knowledge of configuration management methods and techniques for integrating information system components sufficient to install and maintain software and hardware, optimize functionality of systems, and diagnose and recover failed system; knowledge of methods, principles, and practices covering troubleshooting of complex computer system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components; knowledge of methods and practices involved in the integration of system components sufficient to optimize system performance; knowledge of new or revised policies, practices, and technical management guidelines to provide advisory services, consultation, technical assistance, and training. AND Information Technology (IT)-related experience demonstrating each of the following competencies: (1) Attention to Detail - is thorough when performing work and conscientious about attending to detail; (2) Customer Service - works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; (3) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and (4) Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation. OR have a Ph.D or equivalent doctoral degree. The degree must be in: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must provide a copy of transcripts.) OR have 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree. The degree must be in: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must provide a copy of transcripts.) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet both eligibility and qualification requirements for the position of interest by the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level.

Education

If using education to qualify, you must submit copies of all transcripts or a list of college courses that include hours and grades from an accredited U.S. college/university. See Required Documents section for more information.

Contacts

• Address BLM, Headquarters Office BLM, National Operations Center, HR-250 Denver Federal Center, Building 50 P.O. Box 25047 Denver, CO 80225 US
• Name: HQ/NOC HR
• Phone: 303-236-6421
• Email: [email protected]