Selectee must reside within 50 miles of the location identified in the announcement. Who May Be Considered: U.S. Citizens View common definitions of terms found in this announcement.

Duties

Typical work assignments include: Serves as an Administrative Mission Support Specialist assigned to one of the ten Regional Offices providing and coordinating administrative and business support services to the Regional Office and Field personnel. As a Regional Records Custodian, maintains the Records Program ensuring compliance with CISA and departmental policies and procedures. Serves as an authorized card holder for the Region's purchase card to support supply, procurement, training and other procurement-related or contracts management needs. Serves as a Regional Access Control Officer (RACO). Coordinates with GSA Building Management to facilitate the coding of staff PIV cards for building and elevator access in GSA-controlled spaces. Supports Fleet Management activities within the Region. Handles day to day fleet management inquiries from the field and HQ. Primary Time and Attendance Timekeeper. Manages Time & Attendance requests, questions, and issues for regional office and field personnel. Provides support to the regional Human Capital functions. This includes, but is not limited to, pay and personnel issues, hiring support, onboarding, off-boarding, awards and recognition, and performance management. Provides support to the management and execution of facility operations, asset/property management, and logistics support to the Region. Provides Executive Secretariat support within the Region. Assists Region leadership in receiving, reviewing, assigning, coordinating, and responding to all taskers assigned through the ExecSec process - to include coordinating and formulating Region responses, providing recommendations to leadership for consideration, and/or coordinating leadership reviews and approvals.

Requirements

Qualifications

To be considered minimally qualified for this position, you must demonstrate that you have the required education and/or experience for the respective grade level in which you are applying. You qualify for the GS-09 grade level, if you have: EXPERIENCE: At least one (1) year of specialized experience at the GS-07 grade level (or equivalent) performing the following duties: Providing administrative and technical support to the organization through a wide range of mission support functions; Composing correspondence or other written materials that is sensitive or controversial for executive-level staff and high-level officials; Collecting, verifying, consolidating and reviewing a variety of administrative and statistical data in a field of administrative specialty (e.g. human capital, budget/finance, property/logistics, fleet, etc.) to prepare reports and briefings; Researching and/or analyzing stable or simple administrative and/or program issues; and Maintaining records of suspense actions and tracking suspense status through an automated system. OR EDUCATION: A. Master's or equivalent graduate degree from an accredited institution that included major study in any field of study. OR B. Two (2) full years of progressively higher-level graduate education leading to a master's degree from an accredited institution that included major study in the field of study described in statement "A" above. OR C. LL.B. (Bachelor of Laws) or J.D. (Juris Doctor) degree, if related OR COMBINATION OF EXPERIENCE AND EDUCATION: To combine education and experience, determine your total qualifying experience as a percentage by dividing your total months of qualifying experience by 12. Then determine your education as a percentage by dividing the total number of completed graduate education beyond the first year (total graduate education minus 18 semester hours or 27 quarter hours) by 18 semester hours or 27 quarter hours. Finally, add the two percentages. The total percentage must equal at least 100% to qualify at this grade level. You qualify for the GS-11 grade level, if you have: EXPERIENCE: At least one (1) year of specialized experience at the GS-09 grade level (or equivalent) performing the following duties: Planning and conducting management analysis projects and studies of a procedural or factual nature; Analyzing and evaluating business and management practices for application to agency programs or operations; Reviewing administrative program and policy changes to determine appropriate changes or corrective action required; Researching and analyzing complex administrative program issues and recommend changes to directives, instructions, policies, and processes; and Participating in planning conferences with supervisory and program managers to provide necessary information pertaining to the full spectrum of administrative functions within the organization. OR EDUCATION: A. Ph.D. or equivalent doctoral degree from an accredited institution that included major study in any field of study. OR B. Three (3) full years of progressively higher-level graduate education leading to such a degree from an accredited institution that included major study in the field of study described in statement "A" above. OR C. LL.M. (Master of Laws) degree, if related OR COMBINATION OF EXPERIENCE AND EDUCATION: To combine education and experience, determine your total qualifying experience as a percentage by dividing your total months of qualifying experience by 12. Then determine your education as a percentage by dividing the total number of completed graduate education beyond the second year (total graduate education minus 36 semester hours or 54 quarter hours) by 18 semester hours or 27 quarter hours. Finally, add the two percentages. The total percentage must equal at least 100% to qualify at this grade level. GS-12 You qualify for the GS-12 grade level, if you have: EXPERIENCE: At least one (1) year of specialized experience at the GS-11 grade level (or equivalent) performing the following duties: Applying analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity; Assessing agency programs, activities, missions, policies, and objectives to analyze and evaluate administrative control systems such as those designed to prevent waste, fraud, loss, unauthorized use, or misappropriation of assets; Analyzing and evaluating employee/organizational efficiency and productivity including staffing, work methods, resource utilization, and procedures; Reviewing information, reconciling conflicting data, and devising new or modified methods to analyze findings and improve customer service activities; and Consulting and coordinating with managers to review and discuss management considerations, such as determining training needs, appraising program performance, and providing constructive feedback and recommendations. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.

Education

GS-9 AND 11 ONLY
For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.

Education must be from an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Foreign Education: Education completed in foreign colleges or universities may be used to meet the qualification requirements. You must show the education credentials have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials and such education has been deemed equivalent to that gained in an accredited U.S. education program. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

Contacts

• Address Cybersecurity and Infrastructure Security Agency 1616 Fort Myer Dr. Arlington, VA 22209 US
• Name: Customer Care Center DEU HR
• Phone: 317-212-0454
• Email: [email protected]