Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Operations Support (OS), Immediate Office of the Executive Assistant Commissioner, Mission Support Division (MSD), located in Washington, D.C.

Duties

This position starts at a salary of $163,964.00 (GS-15, Step 1) to $191,900.00 (GS-15, Step 10). In this position, you will serve as the Director of the Mission Support Division (MSD) in the Immediate Office of Executive Assistant Commissioner (IEAC), Operations Support (OS), within U.S. Customs and Border Protection (CBP) in the Department of Homeland Security (DHS). The primary purpose of this position is to advise the Executive Assistant Commissioner and OS senior leadership as a senior manager and analyst to lead and coordinate key business and administrative support services. Serving as a Senior Manager and directing a comprehensive Mission Support portfolio and programs across OS, serving as an expert to senior officials in CBP and DHS that utilizes in-depth knowledge and awareness of CBP's vision, strategy, mission, goals and program objectives in order to provide decision support and consultation for a complex and broad range of Budget, Human Capital and Logistics issues impacting the organization. Planning, analyzing, and supervising a thorough, professional, and authoritative analysis of the full range of administrative programs for the assigned support area. Exercising wide latitude and independent judgment within the framework of EAC/OS internal and external programs. Supervising, evaluating and performing technical analysis on all aspects of new or established key programs including program goals and objectives, effectiveness, work operations, progress, and resource utilization. Supervising the development of proposals and plans affecting strategy, plans, operational programs, and requirements which identify current problem areas, and makes substantive recommendations. Working with the Executive Assistant Commissioner (EAC), Deputy EAC, Senior Executive Team and staff to develop goals, objectives, performance measures, policies, practices and procedures to enhance organizational performance.

Requirements

Qualifications

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Serving as a senior manager through leading organizations and people in complex, significant mission and operational support related policies and programs that include but not limited to budget and finance formulation and execution, human capital, and logistics. Evaluating the effectiveness and efficiency of major program operations throughout an organization with a focus on cost-effectiveness and attainment of goals and objectives. Developing and prescribing procedures and furnishing policy guidance to subordinates. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/02/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Immediate Office of the Executive Assistant Commissioner Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]