Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This IT Specialist position is located in the Enterprise Support (ES), Information Technology (IT), Operations & Engineering Division (OED), Project Engineering Services Branch (PESB), Transportation Security Administration (TSA), Department of Homeland Security (DHS). Additional duties include but are not limited to: Supports a variety of information technology (IT) infrastructure operations, engineering, and system projects such as installation of new operational technical environments or engineering support of various systems capabilities, patches, upgrades and releases using advanced knowledge and experience. Serves as the Project Lead for work necessary to design, implement, maintain or modify information technology systems that are critical to the success of TSA. Employs standard project management practices in conjunction with the indicated technical knowledge and experience. Leads support functions and promotes the protection of the IT infrastructure by incorporating IT security and cybersecurity requirements, technologies, and processes into all engineering projects and activities. Performs technical analysis and reviews a wide range of information systems in terms of design, development, implementation, approval and periodic evaluation as well as providing a variety of operational systems to the TSA with minimal supervision. Develops, implements and tests systems to evaluate compliance with specifications and requirements. Monitors contractor progress, policies, procedures, techniques, methods and management controls affecting TSA hardware, software and the overall concept of operations. Ensures the TSA IT operating environment is performing optimally and provides oversight and management of vendors during incidents and outages to ensure accurate and timely resolution as well as providing customer support coordination to support timely resolution of outstanding performance issues.

Requirements

Qualifications

To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience equivalent to the SV-H or GS-12 Pay Band in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position to be filled. Specialize experience is defined as: Expertise in the design, development and management of diverse large and complex hybrid IT systems and network environments to extend, optimize or enhance existing or new IT architecture(s). Knowledge that supports the appropriate utilization of security measures in the coordination and implementation of network security to protect data, software and hardware. Ability to identify, recommend, implement and manage approved solutions to address technical, security and operational requirements leveraging various IT services e.g. Cloud (IaaS/PaaS/SaaS), Storage/SAN, BUR, Microsoft/WinTel. Experience managing complex projects to meet mission requirements leveraging their extensive technical background with existing or new technologies. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Contacts

• Address ES - Information Technology 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]