You will serve as a Mission Support Specialist for the Disability Evaluation System Counsel Program of NLSC.

Duties

You will serve as the primary liaison for all incoming contacts to the Department. You will independently control and manage all incoming correspondence using established office procedures and knowledge of the organization. You will conduct initial client intake and schedule appointments. You will maintain records, files, and reports in accordance with controlling guidance. You will prepare purchase/service order requests.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to obtain and maintain a current valid United States driver’s license.

Qualifications

Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector equipping me with knowledge of administrative office practices and procedures. Specialized experience includes most or all of the following: 1) Composing documents and reports while following administrative processes and instructions; 2) Using an electronic case management system or database to create and maintain case files, schedule appointments, and ensure deadlines are met; 3) Conducting client intake to ascertain needs and collect relevant case documents; 4) Maintaining processes to ensure client privacy and protect client information; and 5) Using computer software such as Adobe Pro and MS Office Suite to create, edit, organize, or mark documents. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

Successful completion of bachelor's degree with superior academic achievement

OR

1 full year of graduate level education. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

OR

A combination of experience and education as described above that equates to one year of experience.

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address NLSC 1322 Patterson Ave Suite 3000 Washington Navy Yard, DC 20374 US
• Name: Department of Navy EIC
• Email: [email protected]