This position is located in U.S. Coast Guard (USCG), Deputy Commandant for Mission Support, Office of Base Operations (DOL-3), BASE NOLA PERSONNEL SUPPORT DEPT LOCATED IN NEW ORLEANS, LA.

Duties

This position serves as Customer Service Assistant, providing primary contact for all Defense Enrollment Eligibility Reporting System (DEERS) and Real-Time Automated Personnel Identification Card System (RAPIDS) customers; providing administrative and clerical support to ensure timely and proper issuance of military identification card, enrollment into the DEERS system., issuing Coast Guard vehicle decals to DHS and DOD personnel and their families; and time keeping administration.

Requirements

• Males born after 12/31/1959 must be registered for Selective Service.
• U.S. Citizenship is required.
• A one-year probationary period may be required.
• This position requires a Secret Clearance..

Qualifications

To qualify at the GS-06 level: Applicants must have one year of specialized experience equivalent to the GS-05 level in researching and analyzing documents and regulations; knowledge of DEERS/RAPIDS operating system or similar systems; experience in investigating and resolving recurring problems; working knowledge of time keeping procedures; operating PC software; and communicate effective orally and verbally via telephone, mail and email to contact with internal and external customer.  Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

Contacts

• Address United States Coast Guard 2703 Martin Luther King Jr. Ave SE STOP 7912 Washington, District of Columbia 20593 United States
• Name: USCG Applicant Support
• Phone: 866-656-6830
• Email: [email protected]