This position is located in the Fiduciary Hub. The Fiduciary Coach is an integral part of the Fiduciary Hub supervisory team and supervises one of the teams within the Fiduciary Hub. The incumbent is responsible for ensuring that all field examinations and accountings are processed as expeditiously as possible to assess the competence, adjustment, and personal welfare of beneficiaries and protect a beneficiary's assets from loss or diversion.

Duties

For applicants for the Milwaukee Regional Office: Current facility employees in the local commuting area will be required to work from the Regional Office in Milwaukee, WI and will be eligible for telework. Current out-based employees located outside of Milwaukee: This position will remain 100% remote. Applicants will need to provide their own high speed internet. For applicants for the Indianapolis Regional Office: The position is based at the Indianapolis Regional Office and employees will be required to report to that location. Analyzes and interprets laws, regulations, and rules as they affect the establishment of new policies, procedures, and methods of operation. Exercises a high degree of judgment in addressing work issues -- where the nature of the work itself requires the ability to analyze, interpret, and apply judgment -- so that consistently correct actions are accomplished in a situation where existing guidelines do not readily yield identical decisions on even somewhat similar facts. Effectively plan and assign work to the team. Demonstrates expertise in all phases of the Fiduciary activity that he/she directs, and, as needed, develops ways to improve production or increase the quality of work. Makes recommendations concerning workload management, the optimum mix of staff in consideration of operating costs and program effectiveness, introduction of improvements to work methods and processes. Coordinate with other teams' coaches to redirect staff as needed to meet increased workload demands in those other teams. Plans and assigns work priorities for his/her subordinates Responsible for administrative actions affecting the team and provides advice, counsel, and instruction to individual employees of the team on both technical and administrative matters. Responsible for personnel administration and actions (e.g., develops performance plans and evaluates subordinates' performance, interviews, and makes recommendations for position appointments, promotions, or reassignments; hears and resolves employee complaints, effects disciplinary actions, and identifies training needs).

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees and supervisors

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Analyzing and interpreting laws, regulations, and rules as they affect the establishment of new policies, and procedures, and methods of operation; (2) Experience planning and distributing workload to employees (3) Experience mentoring, providing advice, council and instruction to employees regarding technical and administrative matters; (4) Experience setting priorities and meeting organizational goals within time constraints

Education

There is no educational substitution for the GS-12 level.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: Lori Tucek
• Phone: 414-902-5067
• Email: [email protected]