The Voucher Examiner will report to the Beneficiary Travel Supervisor. The incumbent works closely with Chief Business Office (CBO), network, and facility leaders and staff to ensure the Beneficiary Travel, Special Mode Transportation, Fraud Prevention, Patient Funds, Ambulance billing, Review of Computerized Patient Record System (CPRS) Special Mode Transportation consults, Bill of collect process programs are within compliance.

Duties

The major duties and responsibilities include, but are not limited to: Reviews for accuracy and process Beneficiary Travel claims for reimbursing Veterans for travel to and from VA medical appointments Review eligibility of each Veteran before finalizing Beneficiary Travel reimbursements. Responds to Veteran's complaints and concerns on pay out processes or amounts. Assists Veterans to enroll in electronic processing for direct deposit payments or debit card payments. Responds to phone calls regarding all questions for Beneficiary Travel payment. Audits beneficiary travel payments for appropriate determination of benefit eligibility, accuracy of payment amount and method of payment, potential fraudulence. Follows up to correct errors and inconsistencies, processes bill(s) of collection and reports findings to supervisor. Performs direct program support functions for Beneficiary Travel Voucher Processing, Processes denied Beneficiary Travel claims, Batch Reporting, Beneficiary Travel Reviewing Batch, Scheduling Special Mode Transportation, Log in to Special Mode Travel SharePoint to access scheduling application, Special Mode Transportation Log Transmittal, Customer Service Desk, Timekeeper, understanding, posting & navigate through Time & Attendance in Vista, Clerk Reporting/Phone Reporting, Airline Ticket Purchasing & Scheduling, Fraud Research and Prevention , Ambulance Billing, Process for completing a baggage/ parking lot/per diem claim, Processes for releasing personal funds(patient funds), Review of CPRS Special Mode Transportation consults, Bill of collect process, and any future Beneficiary Travel tasks that may be added. Reviews eligibility of each Veteran before authorizing Ambulance Bill payments. Processes receipts and withdrawals for Patient Funds in Veterans Personal Finance System. Corrects discrepancies between Veterans Personal Finance System and Fiscal Management System balances, ensure balances of discharged patients are returned appropriately. Reviews eligibility of each Veteran before scheduling Special Mode Transportation, including review of CPRS Bene-Travel consults. Coordinates daily with all vendors for Special Mode Transportation. Schedules and reserves tickets for eligible patients requiring airline transportation. Work Schedule: Various (1st/2nd shifts) Position Description/PD#: Voucher Examiner/PD13964A Relocation/Recruitment Incentives: No Authorized Permanent Change of Station (PCS): No Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/25/2024. Time-In-Grade Requirement:Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. You must have an combination of specialized experience and education beyond Examples of specialized experience would typically include, but are not limited to: Processing invoices and vouchers for payment, conducting an analysis for accuracy, mathematical errors and adequacy of invoices and vouchers, utilizing various automated systems to verify the status of payment, analyzing and completing daily reports to prevent payment errors, making payments of all vouchers and handling collections from various sources; and Possessing extensive knowledge of treasury laws and regulations related to the applicable disbursement of funds. You will be rated on the following Competencies for this position: Economics and AccountingFinancial SystemsManages and Organizes InformationProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The person will be exposed to stressful working situations that will require a mature approach and collective reasoning to overcome. The person is subject to a great deal of stress because of the high volume of work, the need for accuracy, frequency of interruptions. The work may require some physical effort such as standing, walking, bending, or sitting. There are no special physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Jerry L Pettis Memorial Veterans Hospital 11201 Benton Street Loma Linda, CA 92357 US
• Name: Genesis Blount
• Phone: 910-973-1245
• Email: [email protected]