PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended. This position is located at Bureau of the Fiscal Service, Assistant Commissioner Revenue Collections Management. As a/an SUPERVISORY FINANCIAL PROGRAMS SPECIALIST, you will lead and supervise a team to manage all facets of the assigned program.

Duties

As a/an SUPERVISORY FINANCIAL PROGRAMS SPECIALIST, you will: -Provide direction, advice and guidance to RCM program areas to build, maintain, enhance, and operate collection channels, gateways, and programs. -Work with Federal agency customers to establish and improve working relationships and provide guidance, resolve problems, and perform duties associated with a central service provider. - Develop, maintain and track program budgets. -Provide program leadership; establish goals, objectives and criteria for the specialty area; and advises higher-level management on the status of work and program accomplishments.

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Specialized Experience- For the GS-14, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized Experience for this position includes: experience applying a wide range of concepts, principles and practices in the revenue and remittance processing field in order to manage a government-wide revenue and remittance collections program. Examples of this experience could include: - Experience providing direction for management of systems and services such as Electronic Federal Tax Payment System (EFTPS); OR - Experience providing direction, advice, and guidance to build, maintain, enhance, and operate revenue collection programs; OR - Experience working with agency customers to establish and improve working relationships to provide guidance and resolve problems; OR - Utilizing human-centered design CX approaches to aid in enhancing service delivery and improve customer experience. Examples of these design approaches could be but are not limited to research methodologies, experience design, rapid-prototyping, usability testing, and design operations; OR - Experience applying a wide range of concepts, principles and practices in the Financial Technology field to assess products, emerging technology, systems, and processes that will enhance an organization's ability to achieve its strategic goals. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-14, you must have been at the GS-13 level for 52 weeks.

Education

Contacts

• Address Assistant Commissioner Revenue Collections Management 200 Third Street Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]