Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Supervisory Scheduling Operations Officer position is located at Logan International Airport (BOS), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Assisting with coordinating the day-to-day operational activities related to screening functions at an assigned airport such as scheduling all screener operations activities. Implementing and overseeing the performance and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area. Coordinating with management on requests for overtime ensuring justification is appropriate given the daily schedule. Implementing required shift and annual leave bids in accordance with the CBA. Managing and supporting the collection of various performance metrics to identify inefficiencies and areas in need of process improvement. Developing staffing models based upon metrics and data such as future throughput projections, authorized FTE, current staff composition/onboard strength and training requirements. Coordinating with payroll staff to ensure accurate processing of payroll. Performing quality assurance audits as directed. Communicating information concerning personnel policy and procedures, safety hazards and equipment to the Federal Security Director. Receiving daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, and incident reports. Performing semi-annual screening security risk assessments and staying abreast of local airport emergency plan (e.g. alarms, evacuations, etc.). Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.

Requirements

Qualifications

To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience at the SV-H or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Developing staffing models; Coordinating or scheduling day-to-day operations activities; and Serving as an information resource regarding personnel policies and procedures. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Contacts

• Address Boston Logan International - BOS DO NOT MAIL Boston, MA 02128 US
• Name: HC ServeU Customer Care
• Email: [email protected]