Job opening: Immigration Services Analyst
Salary: $67 563 - 106 266 per year
Published at: Mar 08 2024
Employment Type: Full-time
This position is located in Field Operations Directorate, Office of Field Operations, District 11, Hartford Ct Field Office.
As an Immigration Services Analyst, you will provide support to both the operational and administrative functions of USCIS operations and research and conduct studies..
Duties
As a participant in the Pathways Recent Graduates Program, you will receive both formal and on-the-job training to develop the required knowledge and skill to successfully perform the responsibilities of the position.
Plan and conduct a variety of management programs or activities that will impact center activities or operations.
Monitor operational activities to ensure they meet compliance requirements. Conduct training for USCIS staff on standardized procedures and processes related to their duties.
Respond to case specific inquiries from internal and external stakeholders, including various USCIS offices, contractors, and other government agencies.
Perform research and conduct studies which involve the search and examination of USCIS records and databases to obtain pertinent information on cases, policies, procedures, trends, evaluations, to make determinations on case specific problems.
Coordinate with Adjudications Personnel to resolve issues with pending and/or completed applications and petitions.
Coordinate and implement management information systems that focus on long and short range plans, policies and programs related to goals, objectives and priorities established by statutes, executive orders, DHS, Program Managers, and/or supervisors.
Research, prepare and provide verbal or written technical guidance, information and support to various USCIS office management staff in the application of management systems and/or programs.
Conduct data queries, validate and analyze data, and create reports for management on program elements.
Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 03/12/2024.
Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants.
GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Research official documents.
Compile and chart statistical data.
Interview employees and supervisors.
Gather, summarize and analyze information for incorporation into final reports.
Carry out specified portions or segments of specific projects. Identify and recommend solutions to problems. OR
You may substitute a Master's degree or 2 full years of graduate education leading to such a degree in any field or a J.D. or L.L.B. degree for experience required at the GS-09 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.
GS-11: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Gathering, reviewing, verifying and consolidating information and statistical data.
Conducting studies to identify, analyze, and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes, or workload distribution.
Using qualitative and quantitative analytical techniques to assess factual or procedural issues related to management processes, systems and mission support programs. OR
You may substitute a doctoral degree (PhD or equivalent degree) or three full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 03/12/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Education
This is a Recent Graduate position in the Pathways Program. Selected individuals are placed in a dynamic one year developmental program in the excepted service designed to lead to a civil service career in the Federal government. At the successful conclusion of this program, the agency may non-competitively convert individuals to a term or permanent position in the competitive service. Conversion to a Federal competitive service position will be at the discretion of the agency and is neither guaranteed nor implied.
RECENT GRADUATE PROGRAM ELIGIBILITY To meet the Program requirements, you must have obtained a qualifying degree to include an Associates, Bachelor's, Master's, Professional, Doctorate, OR obtained a Vocational, Technical degree or certificate from a qualifying educational institution, within the previous two years. Preference eligible veterans who were precluded from applying due to their military service obligation, begin their two year eligibility period upon release or discharge from active duty. Eligibility for these veterans cannot exceed six years from the date on which the degree or certification was completed.
If you have not yet conferred your degree or certificate, but will within 120 days of the closing date of this announcement, a letter from the school documenting current standing, degree being obtained and expected graduation date must be submitted with your application.
Basic Education or Experience Requirement: This position has a basic requirement that can be met by either education or experience. If you meet this requirement via education, you must submit a copy of your college transcript(s) (unofficial is acceptable) to support the basic educational requirement or a list of coursework with hours completed. For verification purposes, the transcript submitted must include your name and educational institution. If you meet this requirement via experience, the experience must be listed in your resume.
Transcript required: You must submit a copy of your college transcript (unofficial is acceptable). For verification purposes, the transcript submitted must include your name, the name of the institution, and the date your degree or certification was conferred. If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
Map
