The Incumbent will serve as Staff Assist to the Director of the Regional Office of the Department of Veterans Affairs Veterans Benefits Administration (VBA) assisting to ensure effective, economical direction, control, and operation of the VBA's program of benefits and services provided by law for Veterans, their dependents, beneficiaries, services for other agencies, allied governments, and miscellaneous beneficiaries within the limitations of established policies and delegated authority.

Duties

Interprets Regional Office policies and procedures, national mandates to investigate and solve problems arising in the Regional Office's administration of Veterans' Benefits programs and services; Delegates authority and responsibility in line with VA policies and procedures to supervisory staff exercising control and circumstances required to facilitate efficient and effective management that ensures that benefits/services are provided in a timely, objective manner concerning speed, accuracy, customer satisfaction, and employee development; Determines and develops long and shortrange strategic plans to achieve the Regional Office goals; Directs the administration of an influential position management program; Reviews and evaluates RO managers for conformity to established policies and standards and ensuring high quality and timely performance of the Regional Office's; Oversees the preparation of budget estimates and ensures effective budget control; Ensures the development, coordination, and implementation of effective information security procedures identified by the Office of Management and Budget, the National Institute of Standards and Technology, VA policies, and VBA policy and guidance documents; Establishes and maintains effective public relations with the Veteran population, Veteran organizations, public officials, state and local government officials, education and training establishment officials, and the public; Promotes and maintains an effective labor-management relations program; Ensures that selections to the Regional Office reflect commitment to and support of objectives and actions established in the EEO/AA plans. Acts to identify and eliminate potential causes of EEO complaints; Represents VA on numerous committees involving other movement agencies and outside organizations with authority to make decisions not in conflict with mandatory procedures or controlling laws. Work Schedule: Monday- Friday 8:00am-4:30pm. Alternate work schedules may be available. Telework: Yes, per the agency policies. Relocation/Recruitment Incentives: Yes ***Relocation Expenses: Buyer Value Option (BVO) Program (For more information see Relocation Incentives (opm.gov))***

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees and supervisors

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-13) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves: (1) establishing priorities and determining resource needs to meet program objectives; (2) directing, coordinating and approving a full range of personnel management actions and organizational change proposals; (3) directing comprehensive and complex program reviews; (4) monitoring and controlling program progression and effectiveness through analysis of policies, directives and organizational short and long range goals. Such experience may have been gained in federal or private sectors and is to be substantive and relevant to the position being filled.

Education

There is no educational substitution for the GS-14 level.

Contacts

• Address Hartford Regional Benefit Office 555 Willard Avenue Newington, CT 06111 US
• Name: Regina Devin
• Phone: 860 666-7377
• Email: [email protected]