This position is located in the Headquarters (HQ); Defense Commissary Agency (DECA), Change and Strategic Management Office. The primary purpose of this position is to Serve as a Planning and Process Improvement Specialist. Providing project leadership and technical support in the development and maintenance of a methodical approach to increasing quality and performance.

Duties

Anticipate points of resistance, develops plans to mitigate or address the concerns, and uses communication skills to facilitate understanding and bring about acceptance. Serve as a process improvement project team leader responsible for the implementation of projects throughout the Agency using Lean Six Sigma (L6S) and change management principles, methodology and tools. Assist in the development and implementation of the Agency's Long Range Plan and the Strategic Plan, and their inclusion in all aspects of functional programs and operations. Develops pilot programs and determines the feasibility of new concepts for agency operations. Performs complex business studies with a long-range advance planning frame of reference and develops appropriate cost utilization efficiency models and prototypes. This position offers promotion potential to a higher grade. To prepare you for the higher grade, work assignments will be progressively more complex. After meeting all qualifications and requirements for the next grade level and with your supervisor's recommendation, you may be promoted without further competition. However, promotion is neither guaranteed nor automatic. Read the entire announcement before starting the application process.

Requirements

• Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required.
• Meet minimum age requirement. See the Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• Appointment is subject to a favorable suitability or fitness outcome, as determined by a completed background investigation. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information. To qualify for the GS-9 position your resume and supporting documents must show that you possess one year of specialized experience equivalent to at least the GS-7 grade level or equivalent to at least GS-7 under other Federal service pay systems, private sector, or military. OR A Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position OR A combination of experience and education that equals 100% of the qualification requirements. Examples of qualifying specialized experience for the GS-9 include: Providing assistance to higher graded personnel in support of the development and maintenance of a methodical approach to increasing quality and performance. Monitoring changes and developments in commercial grocery store to ensure DeCA maintains a competitive posture. Providing quantitative analysis to support projects and results. To qualify for the GS-11 position your resume and supporting documents must show that you possess one year of specialized experience equivalent to at least the GS-9 grade level or equivalent to at least GS-9 under other Federal service pay systems, private sector, or military. OR 3 full academic years of progressively higher level graduate education OR Ph.D or equivalent doctoral degree. Examples of qualifying specialized experience for the GS-11 include: Performing difficult and highly technical assignments involving strategic planning and business process optimization. Conducting research to determine the impact of new technology and industry practices on DeCA's business operations. Assisting in the planning and implementation of a Long Range Plan and a Strategic Plan. Developing appropriate measurement key indicators to assess organizational effectiveness. To qualify for the GS-12 your resume must clearly show that you have one year of specialized experience equivalent to the GS-11. Examples of qualifying specialized experience for the GS-12 include: Designing reliable instruments and metrics for measuring program effectiveness and for assessing long-term trends in various important areas. Facilitating change management within and external to an organization and leading subject-matter-experts to increase customer satisfaction levels and business productivity. Leading L6S projects and effectively coordinates these projects with the project sponsor and other improvement project teams. Developing viable change management strategies based on situational awareness of the details of the pending change and the groups being impacted by the change. Applying L6S problem-solving and analytical skills to assigned projects that directly support a Strategic Plan, vision, and the customer. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). Commissary Business OperationsMinimum Qualifications- GS 9Minimum Qualifications GS-11Minimum Qualifications GS-12Process Improvement MethodsProject Management Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Is not Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: Work is typically performed in an adequate lighted and climate-controlled office environment. Recruitment/Relocation Incentives Offered: No Telework eligible: Yes- as determined by the agency policy. Remote work eligible: No

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts and/or other documentation to support your educational claims.

Transcripts. REQUIRED when using education to meet qualifications or when education is required.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

You may not use education to qualify for the GS-12 grade level.

Contacts

• Address DECA HQ 1300 Eisenhower Street Fort Gregg-Adams, VA 23801 US
• Name: DeCA HQ Servicing team
• Phone: 614-692-2331
• Email: [email protected]