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Duties

WHAT IS THE HCO - HUMAN CAPITAL OFFICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Human Capital Office of Human Resource Operations; Human Resources Shared Services The following are the duties of this position at the full working level. Directs and monitors the operation and maintenance of automated Personnel and Time and Attendance Systems. Advises the manager on technical matters. Analyzes systems outputs to evaluate data flow and reporting integrity. Obtains data from the system for local and regional service management information and statistical reporting purposes. Assists in the construction of special system inquiries concerning personnel statistics, quality review of database and other matters. Assists the manager in identifying potential computer applications. Determines detailed requirements by conducting fact finding in the personnel field or operation in which the work currently exists or will be placed, analyzes the findings and helps determine whether a need actually exists for an ADP solution. If a need is determined to exist prepares a project plan in terms of objectives, functions to be served and expectations of users. Obtains detailed systems analysis, design, programs, documentation, and conversion to new system and system acceptability testing from professional computer systems analyst. Trains employees in the operation and maintenance of system equipment. Assists in identifying the cause of and means of recovery from operational failures. Develops and maintains instructions and procedures for system operation. Consults computer specialists regarding program or equipment malfunctions. Gathers factual information for evaluating capabilities and limitations of computer equipment. Conducts special automation studies and projects for the serviced organizations such as the preparation of directives, development of training and preparation of instructions for users. If this position has promotion potential and you are selected at a grade level lower than the full working level, you may be non-competitively promoted to more complex duties and work more independently, as your career progresses. For example, you may be hired as a GS-05, but if the position has promotion potential to GS-11, then you can move from a GS-05 to a GS-11 in as little as three years. Promotions are not automatic, and may occur after you have: met time-in-grade requirements; performed at an acceptable level of competence; and demonstrated your ability to perform work at the next higher grade level.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-05 LEVEL: To be minimally qualified for this position at the GS-5 level, you must have three (3) years of general experience, one (1) year of which was equivalent to at least the GS-4 grade level in the Federal government. To be qualifying your experience must demonstrate the ability to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing. OR you may qualify based on education as follows: A four (4) year course of study leading to a bachelor's degree at an accredited college or university in any field of study. SPECIALIZED EXPERIENCE: GS-07 LEVEL: To be minimally qualified for this position at the GS-7 level, you must have at least one (1) year of specialized experience equivalent to the next lower level in the normal line of progression in the Federal service. Specialized experience includes: Experience applying basic human resources concepts and practices; experience using knowledge of research, fact-finding, and evaluative techniques in order to perform research of customer requests; experience using personnel/payroll automation to accomplish workload, research, and data retrieval, and oral and written communication. Examples of qualifying work experience include: Working with a specialist for payroll human resources functions or equivalent organizations, analyzing personnel problems and ensuring accuracy of personnel employee payroll information. OR you may qualify based on education as follows: At least one (1) academic year of progressively higher-level graduate education leading to a graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR Superior Academic Achievement may be met by having a bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society. SPECIALIZED EXPERIENCE: GS-09 LEVEL: To be minimally qualified for this position at the GS-9 level, you must have at least one (1) year of specialized experience equivalent to the next lower level in the normal line of progression in the Federal service. Specialized experience includes: Experience applying human resources personnel payroll concepts and practices; experience using knowledge of research, fact-finding, and evaluative techniques in order to perform research and analyze results; experience using personnel/payroll automation for research, data retrieval, verifying accuracy of personnel and/or payroll information, and to accomplish workload. Examples of qualifying work experience include: Working with a specialist for payroll human resource functions or equivalent organizations, analyzing personnel problems, implementing changes in human resources requirements, and ensuring accuracy of personnel employee payroll information. OR you may qualify based on education as follows: A master's or equivalent graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR two (2) full years of progressively higher-level graduate education leading to a graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR an LL.B or J.D. in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. SPECIALIZED EXPERIENCE: GS-11 LEVEL: To be minimally qualified for this position at the GS-11 level, you must have at least one (1) year of specialized experience equivalent to the next lower level in the normal line of progression in the Federal service. Specialized experience includes: Experience applying human resources personnel payroll concepts and practices, as well as consultative skills; experience using knowledge of research, fact-finding, and evaluative techniques in order to perform research and analyze results; experience using personnel/payroll automation to accomplish workload and research, verify accuracy of personnel and payroll information, prepare report/graph presentations, data retrieval, and to prepare written guidelines and recommendations. Examples of qualifying work experience include: Participating as a specialist/analyst for major payroll human resources functions or equivalent organizations, analyzing personnel problems, implementing changes in human resources requirements that will meet future mission demands, ensuring accuracy of personnel employee payroll information, and training personnel/payroll employees in the operation and maintenance of system equipment. OR you may qualify based on education as follows: A Ph.D., or equivalent doctoral degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR three (3) full years of progressively higher-level graduate education leading to a graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR an LL.M. in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as: human resources, public administration, organizational psychology, or other administrative and management fields. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. AND

Education

Qualifications continued:

MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.

AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.


For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRO - Human Resources Shared Services 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Memphis External
• Email: [email protected]