This position is located the Architect of the Capitol (AOC), Office of the Chief Executive Officer for Visitor Services, Planning, Evaluations and Operations Division. The selectee will provide training to Capitol Visitor Center (CVC) staff on methods for conducting CVC operations, e.g., customer service, visitor orientation and visitor policies to enhance the mission of the CVC.

Duties

MAJOR DUTIES include:

Requirements

• You must be a U.S. Citizen
• You must be able to pass a drug test
• Your resume and question responses must demonstrate the job-related KSAs
• You must meet the definition of specialized experience.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position.  You must meet all eligibility and qualifications requirements by the closing date of the job announcement.  Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.  It is available for your review on the OPM web site at OPM qualification standards   Specialized experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled.  To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Specialized experience for the GS-13 includes one year of specialized experience at least equivalent to the GS-12. Examples of specialized experience are defined as the following: (1) Planning and managing a training program to include designing, developing, and delivering subject-matter training materials; (2) Assessing the training needs of an organization and designing solutions to meet those objectives; (3) Performing research, design and development of exercise materials, including realistic scenarios, exercise plans, evaluation plans and after action reports; and (4) Maintaining liaison and positive working relationships with other organizations and stakeholders on training program needs.

Education

There is no substitute of education for experience.

Contacts

• Address Architect of the Capitol 2nd and D Street, S.W. Washington, District of Columbia 20515 United States
• Name: London Holliway
• Phone: 202-226-7000
• Email: [email protected]