The Program Specialist (Training Manager) in the Office of the Director (DIR) at the San Diego Regional Office (SDRO). The employee is subordinate to the Chief for managing the front office and assisting the supervisory staff by carrying out a complete range of administrative, project management, and analytical functions.

Duties

The Major Duties of the Program Specialist (Training Manager) are not limited to: Working closely with the Director and Assistant Directors in formulating station policy and planning station actions based on local needs and Central Office directives. Leading the training and change management activities across business lines within the Regional Office (RO) and focusing on implementing changes to business processes, systems, technology, and job roles. Assisting the Director and Assistant Directors in assessing priorities and resources needed to meet program objectives through the development and execution of stakeholder communication, relationship management, and organizational change management strategies. Reviewing, analyzing, and evaluating division reports and statistical data to provide advice to management on training, change management, production, and quality goals and objectives. These reports are communicated verbally and in writing. Assisting the Director and Assistant Directors in developing a training and change management strategy to include a communication plan, implementation of a roadmap, coaching plan, training plan, and resistance management plan. Providing formalized training and recommending, as appropriate, revisions to procedures or policy to correct deficient areas based upon trends noted on quality reviews, by using review results, regulations, directives, and other relevant material to train employees specific to their division work. Serving as the primary Training Management System subject matter expert for the station. Providing sound advice and guidance to station management in achieving the RO's objectives. Work Schedule: Full time. Monday through Friday, 7:00AM to 3:30PM. Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Program Specialist (Training Manager), 03010-0. Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit Position: No

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/11/2024. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Time-In-Grade Requirement: Applicants who are/were federal employees and have held a GS grade at any time in the past 52 weeks must also meet time-in-grade requirements. To meet the Time-In-Grade requirement for this position, you must have completed 52 weeks at the GS-11. To support your claim of time in grade, you must provide a copy of your most recent SF-50, "Notification of Personnel Action" showing that you are in the competitive service and the highest grade or promotion potential held. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess (1) year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates (1) year time-in-grade. General Adjustment and Award SF-50's cannot be used for time-in-grade verification purposes. Specialized Experience: Applicant must have one (1) year of specialized experience equivalent to the GS-11 grade levelin the Federal Service. Specialized experience is defined as experience supervising or managing adult learning programs for a Federal Agency, Military installation, or private business. To be qualifying your experience must have included the management of logistics, scheduling, and resources for training courses; experience developing training plans to achieve new agency goals or missions; and experience reviewing, analyzing, and/or evaluating effectiveness of training courses or programs. Education Substitution: There is no education substitution for the GS-12 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address San Diego VA Regional Benefit Office 8810 Rio San Diego Drive San Diego, CA 92108 US
• Name: Gloria Reed
• Email: [email protected]