The incumbent will serve as a Business Process Manager located in the Office of Aviation Safety (OAS), National Transportation Safety Board (NTSB) and will serve as a focal point for providing a wide range of data analysis and process re-engineering services to all levels of OAS management and staff. Incumbent collects, organizes, analyzes, and disseminates information to management to ensure effective evaluation of processes and resulting operational performance outcomes.

Duties

IDEAL CANDIDATE STATEMENT: The ideal candidate will have knowledge and experience applying Lean/Six Sigma principles (or other process improvement methodologies) to achieve and improve operational performance through the design, implementation, execution, and control of the Office of Aviation Safety (OAS) processes. OAS investigates all U.S. civil aviation accidents, including those involving unmanned aircraft systems (UAS), public aircraft, and commercial space launches, and other significant aviation incidents, proposes the probable causes of these events, and develops recommendations to minimize recurrence. As a Business Process Manager, GS-0343-15, you will perform the following major duties: Serve as a focal point for providing a wide range of data analysis and process re-engineering services to all levels of OAS management and staff. Work with the Director in developing strategic plans for the implementation of short-term and long-term objectives for the office and is responsible for the documentation of measurements for agency-wide reporting requirements. Lead business process discovery for the OAS, evaluating processes throughout the organization and their integration. Utilize expert knowledge of civil aviation accident investigations to guide the analysis and redesign of processes, including the use of advanced methods involving statistical data analysis. Develop complex business cases and impact analyses to ensure buy-in with internal and external stakeholders. Work with the Office Director and Deputies to identify key performance indicators (KPIs) and measures needed to evaluate the capability of existing processes and the effectiveness of process and programmatic changes and improvements. Review and evaluate office written work products to ensure they are logical, well-organized, and understandable.

Requirements

• U.S. Citizenship
• Males born after 12/31/59 must be registered for Selective Service
• Resume and supporting documents (see "How to Apply" section.)
• Suitability for Federal employment
• Financial Interest in transportation enterprises will be evaluated on a case by case basis
• Bargaining Unit Position: YES - Bargaining unit represented by NTSB-AFGE Local 2211.
• Direct Deposit is required.
• A probationary period may be required.
• You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
• THIS POSITION IS NOT ELIGIBILE FOR REMOTE TELEWORK.
• Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

Qualifications

GS 15 GRADE LEVEL: You MUST have one year of specialized experience equivalent to at least the GS-14 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience is defined as:1) Expert practical experience and knowledge of civil aviation accident investigation processes. 2) Use of advanced methods involving statistical data analysis, designed experiments, (such as Lean/Six Sigma or other process improvement methodologies) to determine policies, practices, procedures, training, measures, and communication strategies. 3) Proficiency in the use of data visualization software (i.e. Power BI and Tableau) or similar data tools. For more information see link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/management-and-program-analysis-series-0343/ NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.

Education

There is no education substitution at this grade level.

Contacts

• Address AS Aviation Safety 490 L'Enfant Plaza East SW Washington, DC 20594 US
• Name: Human Resources Division
• Email: [email protected]