About the Position: Serve as Program Specialist responsible for executing the full range of functions and activities applicable to Defense Travel System (DTS) and the Defense Travel Credit Card Program.

Duties

Monitor functional aspects of a travel system to ensure continuity of operations. Perform research to identify system issues and/or resolve problems. Participate in annual training conferences and disseminate information to the agency/organization workforce. Review submitted applications for accuracy and completeness prior to submission to bank. Maintain an up-to-date list of account names, account numbers, addresses, e-mail addresses, telephone numbers of all current cardholders and accounts.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Position requires temporary duty (TDY) business travel approximately 10% of the time.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: One year of specialized experience which includes: (1) Monitor debt by utilizing a debt management system; (2) Provide instruction to individuals on company procedures: (3) Manage a web-based system to prepare documents for individuals: (4) Respond to customer inquiries to ensure problem resolution is complete. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as economics, statistics, mathematics, applied sciences, law, or other fields related to the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Contacts

• Address DB-APF-W4GG28 TACOM-NATICK DO NOT MAIL Natick, MA 01760 US
• Name: Army Applicant Help Desk