The United States Attorney's Office for the District of Maryland's (USAO-MD) mission is to enforce and defend the laws of the United States of America through the prosecution of criminal cases brought by the Federal government; the prosecution and defense of civil cases in which the United States is a party; and the collection of debts owed to the Federal government that are administratively uncollectible.

Duties

This Information Technology Specialist provides technical and advisory assistance to support the information technology needs of the United States Attorney's Office (USAO), District of Maryland. If selected for this position, you will join a well-respected team that is responsible for providing Information Technology Specialist support in the U.S. Attorney's Office, District of Maryland, located in Baltimore, Maryland and Greenbelt, Maryland, focusing in the areas of customer support, IT systems/network administration, and information systems security. Typical work assignments will include: Planning and delivering customer support services to include installation, configuration, and troubleshooting. Maintaining and managing networked systems used for transmission of information in voice, data and/or video formats. Testing and implementing the district's information security programs. Assisting in litigation support and case management services related to the organization's information tehcnology needs.

Requirements

• You must be a United States Citizen or National to apply for this position.
• You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
• A probationary period may be required.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• A pre-employment drug test will be required.
• Bargaining Unit Position: No
• Relocation expenses will not be paid
• As needed, additional positions may be filled using this announcement.
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• Must provide resume and supporting documents (See required documents).
• Time-in-Grade: Current or former Federal employees applying under merit promotion considerations must meet applicable time-in-grade requirements for consideration within 30 days after the closing date of this announcement.
• You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

Applicants must demonstrate that they meet the Individual Occupational requirements as noted below. To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience for the respective grade level(s) in which you are applying: Individual Occupational requirements You must have information technology related experience demonstrating each of the four required competencies: 1) Attention to Detail - Follow technical documentation methods and procedures. 2) Customer Service - Works with clients and customers to troubleshoot IT related issues. 3) Oral Communication - Expresses technical information to nontechnical individuals or groups effectively. AND 4) Problem Solving - Assisting to identify IT related problems.(This experience must be displayed on your resume/supporting documents.) AND To qualify at the GS-05 level, you must possess: Specialized Experience: At least one year of specialized experience equivalent to the GS-04 level in the Federal service performing (obtained in either the public or private sectors) two (2) of the three (3) duties listed below: Installing and/or configuring hardware or software systems; Resolving hardware and/or software problems; Providing user training for hardware, software and/or internet applications. OR Possess four academic years of education above the high school level (e.g. Bachelor's degree) in a closely related field (e.g., computer science, information systems management, technology management), or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. To qualify at the GS-07 level, you must possess: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service performing (obtained in either the public or private sectors) (3) of the (4) duties listed below: Evaluating established Information Technology methods or procedures to prepare recommendation for change; Upgrading and/or troubleshooting hardware or software systems within the organization; Developing and/or maintaining internet, intranet or organization's website; Planning or coordinating litigation support through the use of information technology (i.e. developing data/graphics representation of evidence for courtroom use). OR Possess one full year of graduate education in a closely related field (e.g., computer science, information systems management, technology management), or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. OR (Superior Academic Achievement) - A bachelor's degree in computer science, engineering, information systems management, mathematics, operations research, statistics, or technology management, or a degree that provided 24 semester hours in one or more of the fields above and required the development or adaptation of applications, systems or networks, and meet at least one of the following criteria: class standing in the upper third of the graduating class; an overall GPA of 3.0 OR at least a 3.0 based on courses completed during the final two years of my curriculum; a GPA of at least 3.5 based on the average of required courses completed in my major field OR based on the average of required courses completed during the final two years of my curriculum; or election to membership on a national scholastic honor society. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).For more information on the qualifications for this position, click here. TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-04is required to meet the time-in-grade requirements for the GS-05 level. One year at the GS-05is required to meet the time-in-grade requirements for the GS-07 level. You must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted; recommended SF-50s include promotions and step increases (within grade increases). All applicants will be reviewed to ensure they meet minimum qualification and eligibility requirements before carrying out the rating and ranking process. Applicants will not be further considered who will not meet within 30 days after the closing date of the vacancy announcement all qualification and eligibility requirements. NOTE(s): Experience: Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.In addition, when reviewing applicant's transcripts, assumptions will not be made. Applicants MUST state which coursework is relevant.

Contacts

• Address US Attorney's Office District of Maryland 36 S. Charles Street 4th Fl. Baltimore, MD 21201 US
• Name: MID-ATLANTIC SERVICE BRANCH
• Email: [email protected]