The Supervisory Social Worker is responsible for the oversight of the Community Resource and Referral Center (CRRC) and the Coordinated Entry Program. The programs are part of a multidisciplinary staff of over 20 employees stationed in multiple work locations within the North Florida/South Georgia Veterans Health System (NF/SGVHS). The Supervisory Social Worker is responsible for the supervision and oversight of these programs as well as the management of the CRRC storefront center.

Duties

The Supervisory Social Worker supervises 20+ employees from all disciplines within the Section line including Advanced Practice Nurse Practitioners, Social Workers (GS 11 and GS 12), Occupational Therapist (GS 12), Peer Support Specialists, and Program Assistants, and provides administrative, technical and clinical supervision necessary for accomplishing the work of the CRRC and Coordinated Entry Programs. The incumbent provides administrative, technical, and clinical supervision necessary for accomplishing the work of the unit. The incumbent will assure the Social Workers whom they supervise are aware of, adhere to all current directives of VHA, and meet current JCAHO standards, State licensure standards, and VA-OIG expectations. The incumbent will conduct ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing bodies. Incumbent may also provide direct clinical services. Supervisory social worker ensures that programs provide integrated and highly coordinated services (resource information, linkages, consultative, crisis intervention, discharge planning, etc). Exercises supervisory and managerial authorities, provides administrative and technical supervision necessary for accomplishing the work and/or the staff of the PACT clinics at the main hospital, outlying main clinics, and the CBOCs. Duties include but are not limited to: Responsible for the programs' overall budgets and fund control points assigned to respective programs. Documents and justifies resource needs and develops appropriate requests in line with policies and directives. Determines and recommends budgetary needs of the CRRC and Coordinated Entry programs. Manages and controls the use of data related to all programs regarding day to day functioning, program evaluation and annual reports. Demonstrates ability to independently organize work, set priorities, meet multiple deadlines, and evaluate assigned program areas. Observes employee performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Incumbent works to resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. The supervisor provides advice and counsel to workers related to work and administrative matters. Manages quality control and evaluation of services provided, utilizing both professional review and statistical outcome measures. Involved with recruitment, selection and orientation of new staff, disciplinary actions, justification for new positions, reassignment of positions, performance management, etc. Invokes disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Oversees orientation of new clinical staff regarding social work functions. Planning, establishing, and implementing policies and procedures; developing individual or group goals and objectives as well as monitoring, operating, evaluating, coordinating and overseeing the social work and multi-disciplinary staff of the assigned program. Incumbent assures that subordinates are trained and fully comply with the provisions of the safety regulations. The Supervisory Social Worker reports to the Contract Treatment and Outreach Program Coordinator, but practices independently, exercising initiative and independent judgment in day-to-day activities. Work Schedule: Monday to Friday 8am-430pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 52127F / Supervisory Social Worker Financial Disclosure Report: Not required Additional Benefits: Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Requirements

Qualifications

Applicants must meet the requirements by the closing date of 02/26/2024 this announcement. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f). Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may NOT be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to meeting the basic requirements stated above, the following qualifications criteria must be met in determining the appropriate grade assignment of candidates. GS-13 Supervisory Social Workercandidates must have the following: Experience/Education: Must have at least one year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. AND Licensure/Certification: Social workers must be licensed or certified by a state at the advanced practice level which included an advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California, which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure. Advanced License must be submitted with application. References: VA Regulations, specifically VA Handbook 5005/120, Part II, Appendix G39, Social Worker Qualification Standard, dated 9/10/19. While we no longer require essay-style responses to our Knowledge's Skills, Abilities, and Other Characteristics (KSAOs), you must be able to demonstrate that you possess the (below) competencies which are necessary to perform the work of the position. Please ensure your resume/CV/application contains sufficient information to support the level of experience/education/training required; otherwise, we will not be able to award you credit for the experience/education/training you claim. If selected, you may be required to submit narrative responses then. These are the KSA's for this position and grade level: Ability to independently organize work, set priorities, and meet multiple deadlines. Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. Ability to ensure provision of clinical social work services by supervised social workers. Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. Ability to provide staff training and development. Physical Requirements: The physical demands of the work requires use of fingers; moderate walking and standing; near vision correctable at 13" to 16" to Jaeger 1 to 4; far vision correctable in on eye to 20/20 and to 20/40 in the other; hearing aid permitted; clear speech; emotional stability; moderate duty. This supervisory position requires incumbent to be able to sit a work site, utilize a computer, mobile phone, fax machine and printer. This position requires travelling and using a government vehicle so a valid state driver's license is required.

Education

Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may NOT be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.

IMPORTANT: A transcript must be submitted with your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Malcom Randall Department of Veterans Affairs Medical Center 1601 Southwest Archer Road Gainesville, FL 32608 US
• Name: Ashley Beaver
• Phone: (814) 943-8164
• Email: [email protected]