Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Serves in the Information Management Office (IMO) for the Fort Sill Garrison Commander and exercises the full range of program management responsibilities to include the responsibilities for planning, developing, implementing, executing, and evaluating the Information Systems Administration and Management Program.

Duties

Provide expert technical advice to the organization on desktop hardware, peripherals, laptops, Commercial off the Shelf (COTS) software, application software requirements and end user requirements. Develop program goals and objectives to meet and forecast IT requirements for the organization. Resolve difficult and complex problems in primary desktop support to organizational IT users. Certify the validity of agency requirements for all IT purchases.

Requirements

• This position requires the incumbent be able to obtain and maintain a Secret security clearance for the duration of employment.
• Will be required to obtain and maintain Government Purchase Card.
• The duties of this position require the incumbent to possess and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
• All new hires appointed to CS\IT positions must complete all DoD 8570.1-M, Information Assurance Workforce Improvement Program training and certification (baseline and computing environment (CE)) requirements within 6 months.
• Sustainment training is required to keep the CS\IT professional proficient in their job duties. All individuals performing technical functions are required to sign a Privileged-Level Access Agreement (PAA) and Non-Disclosure Agreement (NDA).
• This position requires the employee to occasionally travel (in the most expedient manner) away from the normal duty station 10% of the time. Government regulations will be followed for all official travel.
• The employee may be required to work overtime to include evenings, weekends, and/or holidays.
• The employee may be required to remain on duty or report for duty during national emergency, severe weather or other installation closings.
• The employee may be required to use cellular telephone and maintain a working home internet.
• Must be able to obtain Contracting Officer Representative (COR) certification within six months of being assigned to the position and maintain proficiency requirements.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Army Defense Civilian Intelligence Personnel System (DCIPS) EmployeeCurrent Department of Army Civilian EmployeesDefense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)People with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT Specialist: Specialized and Other Experience: One year of specialized experience which includes experience with the application of information assurance policies, principles, and practices such as performing technical, analytical and advisory functions for the development/review of policies, short and long range IT planning, strategic planning, and/or associated processes; or experience with IT project management activities such as the acquisition and life-cycle of information and associated IT assets, and forecasting IT requirements for an organization. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Information Technology Program ManagementPlanning and EvaluatingProblem Solving Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

This job does not have an education qualification requirement.

Contacts

• Address EK-APF-W6CSAA US ARMY GARRISON FT SILL DO NOT MAIL Fort Sill, OK 73503 US
• Name: Army Applicant Help Desk