The Voluntary Service Officer (VSO) position assumes full authority for the promotion and recruitment of volunteers, the evaluation of staff request and the development of formalized orientation, education and/or training programs for both volunteers and utilizing services. The incumbent also assumes responsibility for the intake and distribution of donated goods, services and monies. *Recruitment and relocation incentives have been authorized for this position*

Duties

Major Duties, include but not limited to: Develops, administers, coordinates, plans, implements, evaluates and manages the Voluntary Service program. Develops and implements standards, plans and procedures for the direction and operation of Voluntary Service activities. Conducts an effective community relations outreach program in order to recruit volunteers and donations to support agency programs and initiatives. Serves as Voluntary Service Chief for the facility and Community Based Outpatient Clinics(CBOCs) located in the Birmingham VA health Care System. Develops program goals and objectives. Manages the General Post Fund and other financial accounts. Develops strategies that meet the challenges and substantial changes facing the medical facility such as dwindling resources and program changes. Plans and presides at the Voluntary Service Committee meetings and its subcommittees. Maintains statistical records and reports on activities and services. Supervises staff to accomplish the work of the organizational unit. Adjusts staffing levels or work procedures to accommodate resource allocation decisions made at higher echelons. Plans and assigns work to be accomplished by subordinates, sets and adjusts short-termpriorities, and prepares schedules for completion of work. Evaluates work performance of subordinates. Interviews candidates for positions in the unitand recommends appointment, promotion, or reassignment. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager. Effects minor disciplinary measures such as warnings and reprimands. Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:30am to 4:00pm Telework: Ad-hoc Virtual: This is not a virtual position. Travel Required: Yes, 25% Position Description/PD#: Voluntary Services Officer/99897-S Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job.
• Designated and/or random drug testing may be required.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to a background/suitability investigation.
• Selected applicants will be required to complete an online onboarding process.
• May serve a probationary period.
• A complete application package; Resume, Transcripts, etc.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/20/2024. Time-In-Grade Requirement: Applicants who have held a GS grade at any time in the past 52weeks and are applying for promotion must also meet time-in-grade requirements by the closing date of this announcement. For this GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. To qualify for this position, you must possess at least one year of specialized experience equivalent to at least the GS-11 level in the Federal service. Specialized Experience is experience leading or supervising staff AND experience exercising responsibility for a community relations outreach or volunteer program. You will be rated on the following Competencies for this position: Administration and Management Customer Service (Clerical/Technical) Decision Making Financial Management Managing Human Resources Organizational Stewardship Partnering Planning and Evaluating Strategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires considerable walking to facilitate successful placement of volunteers. Work requires bending, lifting, or pushing equipment, carrying and loading flatbeds/carts with medium weight items, moving equipment, etc. to arrange activities which may take place in a variety of VA and community setting including outdoor settings in various temperatures. For more information on these qualification standards, please visit the United States Off ice ofPersonnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Birmingham VA Medical Center 700 South 19th Street Birmingham, AL 35233 US
• Name: Lynn Rixmann
• Phone: 910-574-6543
• Email: [email protected]