Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To serve as first level supervisor over a group of work/life specialists and consultants, responsible for the full range of Military & Family Support Center's (M&FSC) programs and services which include, but are not limited to, career, transition, relocation, deployment, Continued in Duties)

Duties

Summary Continued personal financial readiness, financial assistance, exceptional family member support, emergency response/assistance, family and other work/life service and activities provided to military members, retirees, Department of Defense (DoD) civilian members, and their families. Duties Plans, organizes, and directs the activities of various work life functional areas within the Military & Family Support Center, ensuring that each functional area complies with legal and regulatory requirements and meets customer's needs. Exercises supervisory personnel management responsibilities. Assesses needs and provides work/life services to leadership, organizations, and populations serviced by the M&FSC. Supports and participates in quality initiatives. Participates in special projects and initiatives and performs non-routine assignments.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• A security clearance may be required
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Travel by military and public conveyances may be required.
• May be required to perform outreach work at off-site locations assigned by Flight Chief.
• May occasionally be required to work other than normal duty hours (evenings, weekends, and/or holidays, and may be subject to recall).
• Personal data to which the incumbent has access are controlled by the Privacy Act of 1974 and must be safeguarded appropriately.
• Disclosure of Political Appointments
• This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing.
• Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.
• The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
• May be required to perform outreach work at off-site locations assigned by Flight Chief.
• Personal data to which the incumbent has access are controlled by the Privacy Act of 1974 and must be safeguarded appropriately.
• The employee may be required to obtain and maintain an appropriate security clearance or favorable background check as a condition of employment.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Professional and Scientific Positions, + for Individual Occupational Requirements (IOR) for Social Science Series 0101. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: A Bachelor's degree (or higher degree) in social science; or related disciplines appropriate to the position; NOTE: You must submit a copy of your transcripts. OR Combination of Education/Experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field; NOTE: You must submit a copy of your transcripts. OR At least 4 years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. NOTE: You must submit a copy of your transcripts. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes knowledge of social service delivery systems as well as a wide range of concepts, principles, theories, and practices relating one or more of the social or behavioral science fields. Knowledge of safety and security regulations, practices, and procedures. NOTE: You must submit a copy of your transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of social services delivery systems and concepts, principles, theories, and practices relating to one or more of the social or behavioral science fields as well as of community services, locations, and availability to serviced populations. 2. Knowledge of the principles, practices, and techniques used in team building; establishing team performance goals and assessing team progress; and providing effective team training. 3. Ability to plan, organize, and direct the functions and staff of a small to medium sized organization. 4. Skill in establishing and maintaining effective and positive working relationships with team members, other team leaders, individuals/families, leadership of organizations, and program representatives and officials. 5. Ability to assess and measure customer-organizations' trends, concerns, and needs; assist in identifying and prioritizing goals; and provide guidance and direction for the development and implementation of effective plans and tools to address such issues. 6. Ability to communicate effectively both orally and in writing. Knowledge of safety, security, personnel management, and EEO regulations, practices and procedures PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address JB Andrews 1500 W Perimeter Road Ste 5300 JB Andrews, MD 20762 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]