About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the ST-IC-W1E8AA USA INTELLIGENCE CTR OF EXCELLENCE.

Duties

Serve as the Information Technology (IT) specialist and focal point for all matters concerning IT database administration, management, policy and planning, and systems security. Provide web, software, application, and database development, installation, administration, cyber tools installation, cyber incident response, damage assessments and assists other cyber workforce personnel. Perform IT project management, system security, and customer support functions within a multi-domain environment. Ensure Site Collection Administration, client-side web development, and A365 applications comply with security and operating system requirements; this includes NIPRNet, SIPRNet, and JWICS systems, and related IT equipment. Apply technical expertise to solve software-coding problems by properly evaluating and interpreting manufacturer’s manuals, application code, or similar technical documents, working with other staff directorates, agencies, and contractors. Coordinate with the Ground Intelligence Support Activity-West (GISA-W) personnel on JWICS installation, maintenance, life-cycle replacement, user accounts, and related issues and requirements. Support and assist with new systems and upgrades existing systems. Prepare requests for new equipment and capabilities; and submit system user required forms for new user accounts. Serve as primary site collection administrator for Microsoft SharePoint Collaboration platform and A365 collaboration systems, a student registration web application, and a database course management application. Perform functions associated with system design, system access, customer support, application management, database management, database administration and disaster recovery, standardization, and system documentation. Provide technical training and instruction on operation, maintenance, testing, and troubleshooting of systems, software, and applications. Provide user training on all HT-JCOE systems and applications as required. Coordinate with J2 Security Division on information security requirements, providing advice to users on on-site and off-site configuration and integration solutions and methodology. Lead assigned projects and prepare technical plans and documentation, budget estimates, lists of material (LOM), and project timelines. Research technical solutions and vendor sources for procurement of materials and services. Perform technical reviews of proposed configuration or architectural modifications, to include requests for network connectivity and usage, and provide recommendations for approval, disapproval, or waivers.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Top Secret security clearance based on a T5 investigation/Single Scope Background Investigation (SSBI) with eligibility for sensitive compartmented information (SCI).
• In accordance with Change 3 to AR 600-85, Alcohol and Drug Abuse Prevention and Control Program, individual must successfully pass a urinalysis screening for illegal drug use prior to appointment and periodically thereafter.
• This position is designated as IAT/IAM II for IA/cybersecurity certification. Employee must obtain and maintain appropriate certification compliance IAW DoD 8570.01 or other applicable requirement as directed within six months of hire.
• Two year trial/probationary period may be required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 10-Point Other Veterans’ Rating30 Percent or More Disabled Veterans5-Point Veterans' PreferenceCurrent Army Defense Civilian Intelligence Personnel System (DCIPS) EmployeeCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Current DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDisabled Veteran w/ a Service-Connected Disability, More than 10%, Less than 30%Non-Department of Defense (DoD) TransferPrior Federal Service EmployeePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleUnited States Citizen Applying to a DCIPS Position Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. To qualify, applicants must have one year or more of specialized experience that demonstrates a practical knowledge of information technology operating systems and systems administration as demonstrated by performance of all of the following: 1. Utilizing security techniques to ensure system remediation and compliance of classified and unclassified server operating systems; 2. Integrating information system components to install and maintain software and hardware, control current versions and future releases of applications software, and document the physical configuration of an information system; and, 3. Employing or utilizing systems diagnostic tools and fault identification techniques to diagnose and recover failed systems. All of the above specialized experience must have been performed within classified and un-classified systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GG/GS-11). Specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and, (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. You will be evaluated on the basis of your level of competency in the following areas: Database Management SystemsInformation Technology ArchitectureInfrastructure DesignOperating SystemsSystem Administration

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address ST-IC-W1E8AA USA INTELLIGENCE CTR OF EXCELLENCE DO NOT MAIL Fort Huachuca, AZ 85613 US
• Name: Army Applicant Help Desk