The Supervisory Medical Administrative Specialist serves as the Assistant Chief, Health Administration Service (HAS) at the Orlando VA Medical Center, Florida, with primary responsibility in assisting the Chief in overall supervision and management of the Health Administration Service. The Health Administration Service is a very complex service which includes over 190 FTEE.

Duties

Duties Include, but not limited too: Management of the operations in the HAS which includes staffing, budgeting, procuring and training. Develops long and short range goals and plans for HAS, which includes identifying needs and potential issues in operation of the service. Also, develops and manages the strategic plan for HAS. Manages personnel management issues within HAS. This includes recommending action on hiring, promotions, selections, awards and disciplinary actions. Investigates employee complaints and implements or recommends appropriate action. Assures performance standards are in place and deadlines are met for employee appraisals and competencies. Technical expert on HAS topics which may also include application of state and local laws regarding health care, or the eligibility provisions of the VA. Coordinates the Electronic Waiting List management which affects the Advanced Clinic Access initiatives. Coordinates section activities with other services and units within the medical center, clinics, CBOC's and local community. Develops a quality customer focused section whereby personnel establishe and maintain good relations with applicants, veterans, patients, their families, and visitors to promote an understanding of the hospital system, rules of eligibility and creates an atmosphere conducive to quality patient care. Creates and actively promotes a culturally diverse work force which embraces the values and needs of alt individuals. Actively supports and applies equal employment opportunity principles to create a team free of discrimination. A one year supervisory probation period may be required for this position. Work Schedule: Monday - Friday, 8:00 am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administrative Specialist/PD675-05055-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/12/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Managing operations which includes staffing, budgeting, procuring and training. Developing long and short range goals and plans. Developing and managing strategic plans. Managing personnel management issues. Investigating employee complaints and implementing or recommending appropriate action. Assuring performance standards are in place and deadlines are met for employee appraisals. Coordinating the Electronic Waiting List. Developing a quality customer focused section to promote an understanding of the hospital system, rules of eligibility and creates an atmosphere conducive to quality patient care. You will be rated on the following Competencies for this position: Administration and ManagementCost-Benefit AnalysisCustomer ServiceManages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary; although, some slight physical effort may be required for lifting such as computer paper, books, files, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Orlando VA Medical Center 13800 Veterans Way Orlando, FL 32827 US
• Name: Miguel Viera-Rodriguez
• Phone: 787-641-7582
• Email: [email protected]