The Senior Management and Program Analyst serves as a senior professional contributor to the Assistant Director of the Loan Administration Value Stream a Loan Guaranty operations business line for Veterans Benefits Administration. This position is located in the VBA Regional Loan Center out-based at any existing Loan Guaranty location to include St. Petersburg, FL, Phoenix, AZ, Denver, CO, Washington, DC., Cleveland, OH, St. Paul, MN, Nashville, TN, Houston, TX, Roanoke, VA, and Atlanta, GA.

Duties

The Senior Management and Program Analyst (MPA) serves as a senior professional contributor to the Assistant Director (AD) of a Loan Guaranty (LGY) operations business line for Veterans Benefits Administration (VBA). The MPA serves as a consultant and advisor to the AD. This position is vital to achieving the goals of the AD and associated staff by tracking, planning, and facilitating work in pursuit of business line operating goals. Shaped by the incumbent, AD, the Deputy Director, Operations, and under the broad direction of the Executive Director, the impact of this work is to improve the achievement of LGY's Veteran facing service mandate by optimizing the strengths and risks associated with LGY's operating structure, resources, and human capital. The MPA reports to the AD, for an LGY operations business line. The incumbent ensures the smooth flow of information in and out of the AD's office, conducting pre-analyses of information and prioritizing against AD and organizational needs and expectations. The MPA work is categorized around four principal areas: 1. Operational Excellence. Operational Excellence in an LGY business line focuses on the factors that convert limited human and financial capacity, architected business processes, and technology tools into the desired program outcomes. In the Operations domain, the MPA focuses on operational implementation of the following activities: (a) LGY Data Collection and Management; (b) Data and Analytics to inform Decision Making: (c) Planning, coordinating and reporting; and (d) Administration. 2. Strategic Leadership and Implementation. The VA Home Loan Guaranty program is diverse with complex interconnections across business functions. The incumbent must successfully conduct activities, resolve complex and highly visible problems, and make experiential technical decisions across functional areas within the operations and general administration domain. 3. Program Management and Process Improvement. The MPA leads or contributes to visible projects and ensures completion of associated activities. Project management of these initiatives is considered "full lifecycle" with the incumbent responsible for participating, directing, managing, and/or performing all aspects under the very broad guidance of the AD from intake through all steps necessary to fully achieve success. 4. Communication and Teamwork. Sustains cooperative relations with other resources in VBA and VA and across integral agency departments in conjunction with appropriate LGY partners in those domains

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• Selected applicants will be required to complete an online onboarding process.
• You may be required to serve a probationary period.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:02/11/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-14 position you must have served 52 weeks at the GS-13 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position and that is typically in or related to the work of the position to be filled. Applicant must possess one year of specialized experience equivalent to at least the GS-13 level that demonstrates that they possess an expert knowledge and skill in applying a wide range of concepts, approaches, practices, regulations, policies, precedents, analytical ability and procedures related to VA guidelines and regulations. The applicant also must possess extensive knowledge of the role VA and the Loan Guaranty program play in serving Veterans and their families, along with an understanding of how, why, when and by whom ideas are formulated and actions approved or directed. Physical Requirements: The work is principally sedentary. Work also may require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the work site. No special physical effort or ability is required to do the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education requirement or substitution at the GS-14 grade level.

Contacts

• Address Cleveland Regional Benefit Office Federal Building, 1240 East 9th St Cleveland, OH 44199 US
• Name: Rondel Parker
• Phone: 313-596-7215
• Email: [email protected]