This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the HC/COMPUTE OPERATIONS OFFICE HC3524.

Duties

Serves as a senior specialist and systems administrator. Develops and implements systems diagnostic and maintenance tools to ensure the availability and functionality of systems required to support organizational objectives Evaluates and recommends selection of new systems diagnostic tools. Manages the installation of software and hardware, systems fixes, updates and enhancements. Installs and configures commercial off-the-shelf (COTS) applications and software/hardware enhancement products. Applies a comprehensive knowledge of systems integration, performance tuning, evaluation methods and procedures, and project management principles sufficient to maintain, plan and coordinate the installation of new products. Identifies and mitigates security vulnerabilities and risks.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• This position has been designated as Mission Essential.
• Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.

Qualifications

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. Qualifying Experience: To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience as Technical Support System Administrator that provides technical knowledge in Microsoft Azure administration, support the installation, configuration, troubleshooting and maintenance of hardware and software to ensure the availability and functionality of information systems assigned to this Section. Additionally, is a highly skilled analyst and proficient in Windows Powershell with the ability to quickly draw information from enterprise wide data sets, conduct analysis, recommend courses of action to leadership, and deploy solutions with minimal impact to services. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experienceat the GG-12 grade level

Contacts

• Address DISA - HC/Implementation LOB 6910 Cooper Road Fort Meade, MD 20755-7088 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]