We are recruiting for one(1) Program Analyst in the Patient Care Center (PCC) for Primary Care at the James J Peters VA Medical Center (Bronx, NY). This position functions as the analyst for performance and quality for the primary care service with primary responsibility for assuring that the PCC meets the VA-mandated clinical performance measures by performing analyses of costs, utilization, access, and quality associated with the delivery of health care in the PCC.

Duties

The Program Analyst works directly under the PCC leadership in conjunction with the Administrative Officer providing analytic support to optimize clinical services. The duties within this role include but are not limited to: Supporting Primary Care Leadership with analyses and preparation of key reports, documents, presentations, and audits. These include but not limited to performance and quality reports, physician pay for performance, Ongoing Professional Practice Evaluations, and Joint Commission audits. Working closely with other Medical Center PCC Performance Managers to support, aid, and assist with implications of key initiatives aid to achieve optimal outcomes. Preparing management reports for review adding recommendations for areas of improvement and efficiency in such areas as workload capture, clinical access, missed opportunities, productivity, performance measures for population health, and clinical utilization. Many of these reports will be centered on the PACT (patient aligned care team) model aid its associated goals and metrics. Activities to develop these reports and data validation studies include the following: Retrieving VISTA, CPRS and VSSC information Analyzing, correcting, and interpreting CuiTent Procedural Terminology (CPT) codes, Evaluation and Management (E&M) codes, and Diagnostic Related Groups (DRG) codes as they relate to the Decision Support System (DSS) productivity. Retrieving and analyzing data to inform and optimize Primary Care Management Module (PCMM) and labor mapping. Retrieving and analyzing data to ensure the PCC is receiving maximum reimbursement within the Veterans Equitable Resources Applications (VERA) model. Using various software programs, including Microsoft (MS) Word, Excel, Access, PowerPoint, Outlook, PowerBI, and the Veterans Health Information Systems and Technology Architecture (VISTA), to analyze and present clear, concise information. Serving as Contracting Officer Representative (COR) for the PCC. This role acts as the intermediary between the service line and contracting and includes activities of initiating and managing contracts and overseeing vendor-facility relations. Instructing the administrative, clerical, and clinical staff on the use of MS Office programs for data management and population health. Supporting Primary Care Leadership in processing of medical students and residents rotating in primary care and communication with academic affiliates. Supporting Primary Care Leadership interfacing with Human Resources and Facility leadership in recruitment and onboarding of primary care staff. Serving as backup for: Automated Data Processing Application Coordinator (ADPAC), assuring that staff are provided with appropriate and functioning hardware and software, have access to appropriate clinical (i.e., VISTA menu keys) and web-based applications and servers, and understand and abide by information security standards. Veterans Affairs Time and Attendance (VATAS) Clinical grid management Participates in Medical Center committees related to the position, which may include compliance, data analytics, and project support and planning. Work Schedule: Monday - Friday 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD557010 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/07/2024. ALL APPLICANTS ARE REQUIRED TO PROVIDE AT THE TIME OF APPLICATION A CURRENT SF-50 DATED WITHIN A YEAR OF APPLICATION DATE THAT SHOWS CURRENT GRADE, STEP, SALARY AND TENURE. THIS SF-50 SHOULD NOT BE AN "AWARD SF-50" AS THIS SF-50 WILL NOT SHOW THE REQUIRED INFORMATION NEEDED TO DETERMINE ELIGIBILITY. ACCEPTABLE SF-50 INCLUDE LATEST WITHIN GRADE, PROMOTION OR REASIGNMENT. FAILURE TO PROVIDE A CURRENT SF-50 WILL RESULT IN DISQUALIFICATION FROM BEING CONSIDERED. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is described as: Preparing various management reports for review, adding recommendations for areas of improvement/efficiency in such areas as clinical access, missed opportunities, productivity, performance measures, and clinical utilization. Instructing the administrative aid clerical staff in the appropriate use of MS Office programs for data management aid analysis. Retrieves VISTA, CPRS and VSSC information for management reports aid measures. Performs Data Validation studies, and must be able to analyze, correct, and interpret CuiTent Procedural Terminology (CPT) codes, Evaluation and Management (E&M) codes, and Diagnostic Related Groups (DRG) codes as they relate to the Decision Support System (DSS) productivity statistics. Provides, as backup Automated Data Processing Application Coordinator (ADPAC) for the patient care center, assurance that all the staff are provided with PC, online, hardware, software needs. Proficiency in Microsoft Excel, Microsoft Powerpoint, Teams and Outlook as an administrator You will be rated on the following Competencies for this position: Computer SkillsData ManagementFinancial ManagementInformation ManagementOral Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is sedentary, but may require some walking, standing, bending and carrying of light items such as books and papers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Bronx VA Medical Center 130 West Kingsbridge Rd. Bronx, NY 10468 US
• Name: Keisha Smith
• Phone: 520-339-8112
• Email: [email protected]