The Primary Purpose of this Position is: To serve as the coordinator for General Internal Medicine's, (GIM), primary care ambulatory resident's clinic; and to serve as supervisor of the Advanced Medical Support Assistants in Health Administration Service. Staff supervised by this position includes two GS-7 Lead MSAs and 13 GS-6 Advanced MSAs. The Organizational Location of this Position is: Health Administration Service, VA North Texas Health Care System.

Duties

Duties include but are not limited to: Plans, organizes, and directs the activities of the GIM primary care ambulatory resident's clinic ensuring that the section complies with legal and regulatory requirements and meets customer needs. The coordinator for the GIM primary care ambulatory resident's clinic serves as the coordinator, administrator, and analyst for the delivery of health care services by post graduate house staff in the Internal Medicine Residency program within the General Internal Medicine Section of the Medical Service. The position requires administrative awareness and expertise to facilitate the interaction of all departments and services within UT Southwestern and the Dallas V AMC for the delivery of health care by residents. She/he acts as the liaison between these services and represents the Section Chief of General Internal Medicine and/or Prime clinic #3 director in all administrative matters. The incumbent organizes and administers the day-to-day workings of the primary care clinic #3. In addition, she/he provides counsel to the Chief of General Internal Medicine on proposed solutions that would enhance qualify patient care and resource utilization in Clinic #3. The incumbent assists in the organization and evaluation of the function and activities of Clinic #3 using various management and leadership skills. He/she conducts special analytical studies to improve efficiency and quality of care delivered in Clinic #3 and aids the Chief of the Section in resolving critical programmatic, organizational or functional problems in Clinic #3 including but . not limited to inter-departmental and inter-institutional problems, complaints, and grievances by applying important communication, motivational, and leadership skills with respect to advising, instructing, and consulting with the problem elements. Work Schedule: Monday - Friday, 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management & Program Analyst/PD042090 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/09/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Advises and provides counsel regarding policies, procedures, and directives of management; Organizes and administers the day-to-day workings of the Specialty Care Clinics; Aids in identification of problem areas and recommends ways to improve these areas within the clinic; Interprets customer's inquiries and resolves discrepancies; and Coordinates trainings and ensures compliance. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree; or 2 full years of progressively higher level graduate education leading to such a degree; or LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and one year of education beyond a Master's degree. You will be rated on the following Competencies for this position: Lead or Supervise Administration and Management Analysis and Problem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Dallas VA Medical Center 4500 South Lancaster Road Dallas, TX 75216 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]