Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: The position is located in Fort Belvoir, VA. Fort Belvoir is approximately 15 miles southwest of Washington, D.C., five miles from Alexandria, VA and next door to the community of Mount Vernon, VA. It is within easy driving distance of Washington, D.C., national historical sites and parks.

Duties

Provide operational, technical, management, and supervisory oversight to 2 Lead Public Safety Dispatchers and 12 Public Safety Dispatchers within an around the clock 24/7 Emergency Communications Center. Define overall program objectives and advise the Fire Chief, Police Chief, and Medical Director on operational and procedural problems concerning fire, medical, and police dispatch. Directly and through subordinate supervisors assigns, directs, and evaluates work of the subordinate organizational elements. Develop internal procedures and policies to maintain effective operational functions. Conduct and/or coordinate trainings to develop employee’s technical competency and ensure understanding of changes in policy and operating procedures. Perform supervisory duties such as initiating personnel actions, approving leave, hearing and resolving formal group complaints, conducting interviews, selecting new employees, and developing and evaluating employee performance plans. Manage the enhanced 911 system and maintain digital files, review completed emergency calls for quality of performance, and determine need to repair or upgrade communications equipment. Develop and monitor budget, and requests proper operational resources necessary for organizational function.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the employee to work rotating shifts.
• This position requires the employee to wear a uniform.
• This position requires a Secret Clearance.
• This position is Mission Essential.
• This position requires the employee to possess and maintain a valid driver's license.
• The position has certifications requirements that must be obtained and maintained within twelve (12) months of employment (see Additional Information section of this announcement).
• This position requires Continuing Dispatch Education (CDE) requirements and Intrusion Detection education through in-service training (see Additional Information section of this announcement).

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes supervising Public Safety Dispatchers in a 911 call center responding to law enforcement, fire service, and Emergency Medical Service (EMS) calls; managing the enhanced 911 system; writing and ensuring adherence to emergency operations policy/procedure; performing basic computer and communications equipment troubleshooting, maintenance and/or repair; evaluating emergency services dispatchers for competency and/or developing improvement plans. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address AS-APF-W4VNAA US ARMY FT BELVOIR DO NOT MAIL Fort Belvoir, VA 22060 US
• Name: Army Applicant Help Desk