The Administrative Support Assistant (OA) provides sole clerical and administrative support for the entire Surgery/Specialty Care (SSC) Integrated Clinical Community (ICC). The employee advises and assists the Service Line Director of the practical and technical aspects in formulating policies and procedures, implementing and maintaining service and program goals.

Duties

Major duties include but are not limited to: Draft memos, letters, and commendations and notifications as necessary within established timeframes. Quickly respond to requests for information. Transcribe and compose correspondence for the Service Line Director. Receive and screen incoming correspondence, reports, and patient information. Establish and maintain communication with the appropriate staff at local community medical facilities. Maintain an up-to-date and comprehensive paper and digital filing system for the ICC documentation. Use computer programs for collection, storage, and retrieval of information for staff. Prepare monthly ICC meeting agendas and summarize meeting minutes. Coordinate and conduct orientation of new employees. Prepare policies and procedures for the ICC. Maintain/track leave requests, timekeeping worksheets, and systems of record for payroll. Prepare calendars and telephone listings, facilitating implementation of processes pertinent to the product line. Assists in the coordination and implementation of Quality Assurance monitoring and evaluation activities. Work Schedule: Monday - Friday, 8:00am - 4:30pm Virtual: This is NOT a virtual position. Position Description Title/PD#: Administrative Support Assistant (OA)/PD905680 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Critical Skills Incentive: Not approved Financial Disclosure Report: Not required Bargaining Unit Position: Yes - AFGE Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. This job opportunity announcement may be used to fill additional vacancies. The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes but is not limited to: performing various administrative duties (such as responding to requests for information, preparing calendars, timekeeping); utilizing various computer systems to collect, compile, track, retrieve, and/or report information; preparing various correspondence; and collaborating with various groups (i.e., Surgeons, patients, clinical staff) to ensure timely communication regarding schedules. AND Typing Proficiency: This position requires the skills of a qualified typist. In addition to meeting the experience requirements, you must be able to type at least 40 words per minute. There is no educational substitution for the GS-06 level. You will be rated on the following Competencies for this position: Customer ServiceDatabase AdministrationPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address St Cloud VA Medical Center 4801 Veterans Drive St Cloud, MN 56303 US
• Name: Sarah Drey
• Phone: 319-339-7047
• Email: [email protected]