This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Fayetteville NC VA Coastal Health Care System (FVACHCS), VA Medical Center (VAMC), office of the Executive Director. The primary purpose of this position is to serve as the Executive Assistant to the Medical Center Director and as the Facility Strategic Planner with supervisory control over facility administrative internship programs.

Duties

Provides executive level management support to the Director and top management team. Provides full staff assistance contributing to decision-making, problem solving, and planning throughout the medical center by evaluating programs, establishing criteria to measure effectiveness and/or predict the attainment of organizational goals and objectives, and recommending changes in management practices, relative materials, methods, techniques, organizational structure, procedures, etc., without limitation to scope or impact. Develops and implements administrative regulations or guidelines for the conduct of program operations. Provides advisory services and high-level insight into the most complex top management deliberations and decisions, participating in determinations and resolutions. Coordinates analysis covering a broad range of activities with an emphasis on complying with policy and resulting in recommendations for improvements in the effectiveness and/or efficiency of medical center operations. Works collaboratively with Human Resources to manage service line recruitment efforts to include development of new positions, recruitment of service line vacancies, and the onboarding and orientation of newly selected employees. Informs and advises senior leadership on relevant metrics, information, data, and knowledge regarding the internal and external health care environment. Collects and analyzes data to project future healthcare needs regarding access to and array of clinical services provided. Conducts studies of the appropriate space, equipment, staffing, and support services necessary to meet the needs of the Veteran population, participating in formulation of the budget/allocation of resources and developing business cases and clinical restructuring documents for the expansion of clinical services. Serves and advises on major committees/subcommittees/task forces as the Director deems necessary for coordination of Medical Center activities (i.e., Space Committee, Position Management Committee, Resource Management Committee, and Joint Commission for Resource Sharing Collaborative) and guides the Fayetteville Executive Leadership Board on Strategic Planning Processes. Collaborates with external partners to develop Joint Initiative Funded (JIF) programs. Responsible for the strategic and operational assessment of Fayetteville VA Community Based Outpatient Clinics (CBOC's) and other off-site locations (Health Care Center, Administrative Operations space). Works collaboratively with city, county, and state officials to address Veteran issues within the community. Serves as a liaison between the Director and certain VA and non-VA entities, representing the Director at internal and external meetings/conferences, when designated. Prepares agendas, Issue Briefs, and other correspondence, as needed on complex administrative and clinical issues. Maintains a constant surveillance of the Medical Center's compliance, adhering to standards of the Joint Commission on Accreditation of Health Care Organizations (JCHCO) and other accrediting bodies and ensuring that all Occupational Safety and Health Administration (OSHA) standards are met. Serves as an innovators network and system redesign champion, identifying areas for innovation and process improvement and working with subject-specific leadership to develop appropriate plans of action. Provides technical and administrative supervision to the facility Presidential Management Fellowship, Government Health Administrative Training, and Pathways internship programs, exercising the full range of managerial and supervisory personnel management responsibility and authority in directing subordinate staff. Assists in completion of employee performance reviews and management of time and attendance. Provides written and oral communication precepts and rules to write policies, correspondence, reports, etc. and presents new requirements and changes in policy and procedure to clinical service employees, as applicable. Work Schedule: Monday through Friday, 8:00am to 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for ad-hoc telework at the discretion of management. Telework eligibility will be discussed during the interview process. Virtual: This is NOT a virtual position. Position Description/PD#: Supervisory Health System Specialist - Facility Strategic Planner/Executive Assistant to Director/PD081660 Relocation/Recruitment Incentives: NOT Authorized Critical Skills Incentive (CSI): NOT Approved Permanent Change of Station (PCS): NOT Authorized Financial Disclosure Report: NOT required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/14/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. NOTE: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement and current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for entry into a particular job series. This requirement cannot be waived. For the Health Systems Specialist position, applicants must possess education and/or experience that is directly related to the work of the position. Applicants must meet at least ONE of the following Individual Occupational Requirements for to be eligible for consideration. IOR Undergraduate and Graduate Education: Formal education in an occupation related major field of study, such as business or public administration, with coursework in health care administration (Hospital Administration, Public Health Administration, Business or Public Administration).NOTE: You must submit a copy of your transcripts (official or unofficial). Applicable education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. OR, IOR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, IOR Special Provision for In-Service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. NOTE: Applicants may meet the IOR based on a combination of education and experience, as outlined above. In addition to meeting the IOR requirement, applicants must possess a minimum of one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation. Specialized Experience Requirement: To qualify for this position at the GS-12 grade level, applicants must possess a minimum of one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience include, but are not limited to: Operation and organizational management of hospitals and healthcare institutions with a working knowledge of the functional alignment of clinical and administrative services and general administrative operations, programs, and practices in a health care delivery system. Sophisticated understanding and application of principles and techniques of healthcare leadership, and analysis that influence achievement of the vision, missions, values, and requirements of health care delivery systems. Effective evaluation and analysis of barriers that occur in the daily activities of healthcare organizations, consideration of alternate courses of action based on available information, and determination and implementation of proper resolution. Application of the general principles and practices of healthcare resource management, clinical operations, and Lean Six Sigma tools. Expertise in a wide variety of computer and data management packages and/or databases. Development and implementation of administrative regulations or guidelines for the conduct of program operations or new criteria for evaluating and measuring mission-oriented program milestones and/or accomplishments. Effective supervision others by setting priorities, assigning work, evaluating work of subordinates and developing subordinates for increased responsibility and succession planning. Planning, organizing, and/or directing team study work to accept and implement recommendations where proposals from executive leadership involve substantial agency resources, require extensive changes in established procedures, or may be in conflict with the desires of stakeholders. Physical Requirements: The work is primarily sedentary, although some moderate physical effort may be required. The work environment involves everyday risks or discomforts requiring normal safety precautions typical of office settings or commercial vehicles such as planes or automobiles. The work area is adequately lighted, heated and ventilated. The primary work environment is an administrative office. Selectees must undergo a pre-employment evaluation to ensure fitness to perform the essential duties of the position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville, NC 28301 US
• Name: Ashley Henderson
• Phone: (540) 588-2732
• Email: [email protected]