About the Position: Performs a wide variety of personnel, administrative and clerical tasks associated with the requirements and procedures of Army Reserve personnel programs. Duties include matters of military personnel management and administration relating to personnel of the Army Reserve, Military retirees, and the family members of Reserve personnel. This position is being filled under the Direct Hire Authority for Post-Secondary Students and Recent Graduates.

Duties

Exercise tact, sound judgment, discretion, and a vast knowledge of laws, policies, regulations and procedures in verbally advising and assisting the customers. Responds to telephonic inquiries based on accumulated knowledge of research, as content requires. Performs intensive research of obsolete and occasionally obscure laws, precedents, and other regulatory material and the requirement to make judgment calls when the evidence is missing. Edits material and makes necessary corrections in grammar, punctuation, spelling, and format. Applies typing skills and knowledge of a limited range of the functions and procedures used in word processing and, if needed, other software to create and edit various standardized documents. Uses basic functions and procedures used in spreadsheet software to execute several different routine operations. Actively participates on team building activities, including consensus decision making, group/team problem solving, development of team objective, and process improvement activities. Analyzes written correspondence to determine action to be taken, the extent of research required, and the source from which to obtain information and the facts to provide a full comprehensive reply.

Requirements

• A trial or probationary period may be required in accordance with agency policy.
• A post-secondary student appointment expires 120 days after completion of the designated academic course of study, unless the student is selected for noncompetitive conversion.
• Must be able to obtain and maintain a Secret security clearance.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Upon selection, applicant must submit an official transcript or proof of enrollment/acceptance.

Qualifications

Who May Apply: To be eligible for consideration you must meet the definition of post-secondary student or recent graduate as defined below: Post-Secondary Student: a person who, (1) is currently enrolled in, and in good academic standing at, a full-time program at an institution of higher education; and (2) is making satisfactory progress towards receipt of a baccalaureate or graduate degree; and (3) has completed at least one year of the program. OR Recent Graduate: a person who was awarded a degree by an institution of higher education not more than two years before the date of the appointment of the applicant. Exception: For a person who has completed a period of obligated service in a uniformed service of more than four years, the degree may be awarded by an institution of higher education not more than four years before the date of the appointment of the applicant. In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Specialized Experience: One year of specialized experience which includes: 1). Utilizing an automation system to create documents, correspondence, and reports for personnel actions. AND 2). Reviewing laws/regulations related to processing personnel actions. AND 3). Maintaining a calendar by scheduling appointments for an office. AND 4). Typing/editing correspondence in accordance with established guidelines. You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant education and experience. Additional information about transcripts is in this document.

Education

Post-Secondary Student: Making satisfactory progress towards receipt of a baccalaureate or graduate degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Business Management, Business Administration, Resource Management or Human Resources Management.

Recent Graduate: Awarded a baccalaureate or graduate degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Business Management, Business Administration, Resource Management or Human Resources Management.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Post-secondary students being considered for initial appointments to positions leading to target positions with positive education requirements should be enrolled in directly-related degree programs in order to meet the OPM qualification requirements for the target position upon completion of their academic program.

Contacts

• Address DM-APF-W6ED24 THE ADJUTANT GENERAL DIRECTORATE DO NOT MAIL Fort Knox, KY 40121 US
• Name: Army Applicant Help Desk