About the Position: This position is with the 79th Theater Sustainment Command, 103rd Mission Support Element, 103rd Expeditionary Sustainment Command located in Des Moines, Iowa.

Duties

Coordinate with facilities to assist service members and dependents with medical issues. Provide assistance with following-up care regarding line-of-duty injuries and illnesses. Process enrollment and resolve complex eligibility issues concerning TRICARE Prime Remote, TRICARE Reserve Select, TRICARE Extended Care Health Option (ECHO). Manage Post Deployment Health Reassessment Program. Prepare reports and recommend actions to correct/improve health care program and healthcare readiness deficiencies. Develop policy memoranda and Standing Operating Procedures (SOPs) which is precise and easy to understand pertaining to health care benefits. Coordinate with health care facilities to validate health care entitlements for active component and reserve military personnel. Advise service members and dependents about their medical entitlements. Provide technical guidance to service member dependents on health care benefits and services available through TRICARE, the Army Exceptional Family Member Program (EFMP), and Title V Programs for Children with Special Needs.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires you to obtain and maintain a Secret clearance.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APostal Service/Peace Corps and Other Unique AuthoritiesPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes knowledge of health care benefit services and related issues, skill in preparation of health benefit reports and completion of documents involving medical assessments, treatment, and documentation for claims, knowledge of health care resources and the ability to analyze health care policies and procedures to ensure uniform application and provide recommendations for efficiency. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Healthcare Management and Healthcare Services Administration. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementCustomer ServiceOral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address DE-APF-W6TYAA FTS, 103D SUST CMD DO NOT MAIL Fort McCoy, WI 54656 US
• Name: Army Applicant Help Desk