This is a 2-year Business Office Advanced Trainee (BOAT) internship program that develops trainees in a developmental GS-0301-09/11/12 career ladder. The program includes a combination of station preceptor-led experiential training and national training programs designed to provide a source of Business Office leaders with sound technical knowledge in Business Office functions. NOTE: This position requires the selected candidate to sign a training, continued service and participant agreement.

Duties

The primary purpose of the position is to be fully responsible for planning, managing, and directing all technical and administrative activities and/or issues associated with Enrollment/Eligibility, Decedent Affairs, Scheduling Trainer/Auditor, Clinic Profile Analytics, Emergency Department, AM/PM Inpatient/Outpatient Administration Support, HIMS/Coding, Community Care, and Release of Information (ROI). Major duties include, but are not limited to: Administrative Management and Analysis: The incumbent is responsible for providing specialized data support and guidance for hospital strategic planning, performance improvement, and operations. Reporting to the Section Chief of Business Service, this position provides oversight and leadership for the implementation, spread, and sustainability of data-based decision-making across the Health Care System. Marketing and Outreach: The incumbent is responsible for developing strategies, promoting, and maintaining good relations with a variety of groups including other services, other VA Healthcare systems, community healthcare providers, community organizations, Veterans, and Veteran Service Organizations. The incumbent is responsible to represent the medical center or Service Chief in formal speaking engagements at facility meetings or public relations events. This position will interface with Veteran Service Organizations, Community Organizations, and Transportation Companies with the end goal of increasing veterans access to care through enrollment or the development of public-private partnerships. Contracting Officer Representative: The incumbent is responsible for planning, managing, and directing all technical and administrative activities/issues associated with enrollment, eligibility, health benefits, beneficiary travel, decedent affairs, and emergency department administration as per VA guidance. Serves as a facility technical expert on issues and advises upper management about significant events, changes, and factors related to the functions of the section. The incumbent has technical and managerial responsibility for planning, directing, coordinating, and evaluating all personnel functions. This position serves as the Contracting Officer Representative (COR) for contracts and works closely with subordinate staff to ensure proper procedures are followed in accordance with the Federal Acquisition Regulations (FAR). As such the position is responsible to do complex assessments of internal assets and resources to conduct make/buy determinations to ensure appropriate return on investment. This position will be responsible for writing and completing the entire contract package including the performance work statement which documents in detail all of the work that will need to be completed and provides standard operating procedures for each function. Human Resource Development: The incumbent will develop clear performance standards for staff. These will emphasize, but will not be limited to, those areas related to increasing access to care, increasing patient satisfaction, and blending the delivery of care with maximizing employee productivity. The incumbent will promote a culture in which staff can identify problems and develop innovative solutions for improving processes and improving access to care. The incumbent will have authority and responsibility for employee training and development. Supervisory Duty: Plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules. Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Balances workload and provides advice, guidance, and direction on a wide range of Business Service Sections including (Enrollment and Eligibility, Health Information Management, Patient Transportation, Decedent Affairs, etc.) and administrative issues. Other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday through Friday, 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Medical Administrative Officer (Business Office Advanced Trainee)/PD02506-A, PD02505-A, and PD02504-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/05/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience in acquisition and contracting; Financial planning and budget analysis and management in a healthcare environment; Applies laws, rules, regulations, and policies governing protected health information safeguarding and ensures confidentiality and storage of records and information; Gathers clinical or administrative data through various data warehouses and other databases to interpret and analyze data and make recommendations; and Uses qualitative and quantitative methods of assessing and improving programs. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. NOTE: Transcripts must be submitted to education to be credited OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education. You will be rated on the following Competencies for this position: Administration and ManagementContracting/ProcurementManaging Human ResourcesOrganizational AwarenessPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Will be required to lift up to 25lbs. Will be required to navigate throughout the Health Care System, including internal and outside spaces. This position will predominantly work inside a climate-controlled office setting. However, the incumbent will be required periodically to periodically go outside into the elements to assist with transporting patients and conducting vehicle inspections. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Fresno VA Medical Center 2615 East Clinton Avenue Fresno, CA 93703 US
• Name: Dana Mitchell
• Phone: (415) 221-4810 X25781
• Email: [email protected]