The Environmental Management Service (EMS) at the Lake City VA Medical Center is recruiting for a Program Support Assistant. The Program Support Assistant monitors Bed Management Services (BMS) for bed readiness relative to patient tracking. The Incumbent monitors and informs the Nursing Supervisor and Housekeeping Aide Supervisors of the bed capacity and available bed locations for making informed decisions about the hospital's census based on EMS bed cleaning data.

Duties

The Program Support Assistant monitors Bed Management Services (BMS) for bed readiness relative to patient tracking. Duties include but are not limited to: Uses office automation systems and various Microsoft Office packages and programs (Word, Excel, and PowerPoint) to accomplish work. Coordinates with hospital staff to minimize workflow constraints and ensure appropriate staff coverage during shifts. Ensures that bed turnover (the time a bed is vacated) to the time it is cleaned, pull times (times between a patient being admitted to the hospital and reaching a bed) is less than 60 minutes. Dispatches to Environmental Management Services (EMS) Supervisors, Bed Management system and Nursing Service bed cleaning upon notification that discharge has occurred ie. various types of isolation. Changes status of all bed icon relative to EMS once beds are cleaned and communicated to the Nursing Supervisor. Monitors and manages business papers, externals/ internal correspondence and records. Establishes and maintains all office and backup files. Processes monthly, quarterly, and yearly reports. Work Schedule: Monday - Friday 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD05909A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/06/2024. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Uses office automation systems and various Microsoft Office packages and programs (Word, Excel, and PowerPoint) to accomplish work. Coordinates with hospital staff to minimize workflow constraints and ensure appropriate staff coverage during shifts. Monitors and manages business papers, externals/ internal correspondence and records. Establishes and maintains all office and backup files. Processes monthly, quarterly, and yearly reports. OR, Substitution of Education for Experience (TRANSCRIPTS REQUIRED): Do you possess 4 years of education above high school? OR, Combination of Education and Experience (TRANSCRIPTS REQUIRED): Do you possess equivalent combinations of successfully completed post high school education and specialized experience directly related to the work of the Program Support Assistant position, which may be substituted to meet the experience requirements for this position? Note: Evidence of specialized experience must be supported by detailed documentation of duties performed in positions held on your resume. You must provide work experience information such as hours per week, salary, and starting/ending dates of employment (month and year format) to establish you have one (1) full year of Specialized Experience directly related to the occupation. . You will be rated on the following Competencies for this position: Computer SkillsCustomer Service (Clerical/Technical)Database Management SystemsManages and Organizes InformationWithout more than normal supervision Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary but involves walking and minor lifting of office equipment and supplies. The Incumbent may be subject to inclement weather traveling between buildings, Emergency Management drills and contingency plans for meeting the 96-hour sustainability requirement, and other conditions requiring physical exertion that may arise during the normal course of the center workday. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Malcom Randall Department of Veterans Affairs Medical Center 1601 Southwest Archer Road Gainesville, FL 32608 US
• Name: Mary Guthrie
• Phone: 813-816-7155 X110408
• Email: [email protected]