Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Air and Marine Operations (AMO), National Air Security Operations Center (NASOC) located in Jacksonville, FL.

Duties

Serve as a Mission Support Specialist (Generalist) planning an carrying out a wide variety of administrative, management and program planning, activities, policy research and other duties related to mission support functions. This position starts at a salary of $72,553.00 (GS-11, Step 1) to $113,047.00 (GS-12, Step 10) with promotion potential to $113,047 (GS-12 Step 10). Typical work assignments include: Providing comprehensive human capital management advisory services on substantive organization functions and work practices. Paying invoices in a timely manner and resolving issues as needed ensuring all purchases are made in accordance with the Anti-Deficiency Act (ADA). Advising injured employees on their rights with regards to Return to Work, Continuation of Pay, Light Duty, or Vocational Rehabilitation in accordance with the Office of Worker's Compensation Program (OWCP). Ensuring travel vouchers are correct and complete and submits them for reimbursement in accordance with federal travel regulation. Performing duties as the Local Property Officer, utilizing knowledge of Systems and Products (SAP), and ensuring timely processing of inventory, disposal, approval, and other related actions.

Requirements

Qualifications

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Coordinating and monitoring a variety of administrative projects (budget, personnel, travel, space, logistics). Identifying and recommending solutions to a wide range of administrative problems; analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. Preparing preliminary and finished reports and documents. Representing the office in dealings with vendors and personnel from administrative support organizations. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Applying established practices to specific administrative problems which involve many variables. Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. Providing advice on a variety of administrative and management programs and procedures. Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution GS-11: I have successfully completed 3 full years of progressively higher level graduate education leading to a degree from an accredited college or university, a doctoral degree and or LL.M., if related, that demonstrates the skills necessary to do the work. I understand that I am required to submit proof of my educational claim. Combining Education and Experience GS-11: I have a combination of successfully completed education and experience that is at least 100% as described in the Combining Experience and Education statement in the announcement posting. I understand that I am required to submit proof of my educational claim. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/26/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Air and Marine Operations Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]