This position is located in the Office of Patient Care Services (PCS), Department of Veterans Affairs, Washington DC. The position reports to the Deputy to the Assistant Under Secretary for Health for Patient Care Services, serving as a Health Systems Specialist. The Office of PCS houses VHA's clinically related program offices that support the delivery of patient care services in the field.

Duties

Major Duties include but are not limited to: Ensures good communication and coordination with the Assistant Under Secretary for Health for Patient Care Services, other Patient Care Services programs, as well as other VA offices. Conducts executive review of correspondence and taskers, identifies appropriate subject matter experts within the program, and makes assignments for follow-up and tracking as assigned. Effectively communicates PCS and VHA vision and mission to stakeholders internal and external to VA as assigned. Drafts executive decision memos, briefing materials, white papers, and presentations to aid in discussions or official presentations both internal and external to PCS as assigned. Represents PCS on committees and projects of a cross-cutting nature with other program offices as assigned by the DAUSH of PCS. Coordinates and manages the briefings, meetings and updates from the workgroups aligned under PCS including supporting the Electronic Health Record Modernization (EHRM) effort and the DoD/VA Clinical Care Business Line within the HEC as assigned by the DAUSH of PCS. Assures completion of due outs of tasks through the appropriate supervisory chain as assigned. Helps design and implement numerous data reporting systems for retrieving and displaying data in support of identified key requirements to implement the Electronic Health Record Modernization (EHRM) effort. Assists in designing and developing national tools and knowledge products, including surveys, dashboards, spreadsheets, reports, etc. Proactively works with field leaders to identify needs and develop information products, policies, and processes to meet those needs. Evaluates information and makes recommendations for effective organizational changes, including those related to the collection and analysis of information. Ensures the accuracy of information delivered for assigned program areas. Provides oversight for the total quality management of information delivered, including information produced via the standard reporting programs as well as specific ad-hoc reports and analyses. Helps develop training materials or other tools to assist managers in utilizing data and reports that are produced. Monitors end user satisfaction to drive enhancements and increase performance. Responds to user feedback mechanisms. Work Schedule: Monday-Friday, 08:00-04:30pm Compressed/Flexible: May be available Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD74252-O Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for entry into this job series, and it is something that can't be waived. The education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.To qualify for the GS 0671 occupational series, applicants MUST possess one of the following: Undergraduate and graduate education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR General Experience: Work that required a knowledge of the basic principles and practices related to the management of a health care delivery system. Such experience may have been gained as an administrative officer, management analyst, or administrative or clinical program manager or supervisor in a health care delivery system. OR Special Provision of In-service placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. AND GS-14 Specialized experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-13) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Evaluates information and makes recommendations for effective organizational changes, including those related to the collection and analysis of information. Drafts executive decision memos, briefing materials, white papers, and presentations to aid in discussions or official presentations. Conducts executive review of correspondence and taskers, identifies appropriate subject matter experts within the program, and makes assignments for follow-up and tracking. Helps develop training materials or other tools to assist managers in utilizing data and reports that are produced. Assists in designing and developing national tools and knowledge products, including surveys, spreadsheets, reports. Ensures good communication and coordination with the primary office, other subordinates programs, as well as other VA offices is consistent. You will be rated on the following Competencies for this position: Organizational Awareness Manages and Organizes Information Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Some travel may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level but you may use education to meet the IOR requirement.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VSHO - Patient Care Services 2402 Wildwood Ave Suite 301 Sherwood, AR 72120 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]