This position is part of the National Archives and Records Administration. Kansas City Federal Records Center. The incumbent will provide technical assistance to Federal agencies in the management of their records, conduct quality audits, and provide assistance or instruction to new and lower-graded employees, explaining standard operating procedures, educating them on the current methods and terminology, and providing overall training and guidance.

Duties

The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position. As an ARCHIVES TECHNICIAN, you will: Develop and apply procedures, instructions, and training aids to improve quality, ensure the effective operation of quality control and assist NARA in reaching its strategic goals. Identify and analyze inefficient or lacking work processes or issues that arise. Provide technical guidance to staff performing reference services, the searching, shelving and relocation of records, and related activities; and advise and provide technical assistance to records officers, requesters, and staff in resolving reference service problems caused by inadequate finding aids, poor arrangement of records or improperly prepared agency requests. Ensure that received classified records are immediately identified and stored in an appropriately rated storage environment.

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. For the GS-06, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Communicating with customers and responding to inquiries, verbally or in writing. AND Using systems to locate items and/or using documentation to identify information relevant to a work assignment. AND Applying regulations and policies to accomplish work assignments. For the GS-05, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Communicating to customer inquiries, verbally or in writing. AND Experience with record management. OR You may substitute education for specialized experience as follows: 4 years above high school. OR You may qualify by a combination of experience and education. NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-06, you must have been at the GS-05 level for 52 weeks. For the GS-05, you must have been at the GS-04 level for 52 weeks.

Education

This job does not have an education qualification requirement.

Contacts

• Address AGENCY SERVICES 8601 Adelphi Road Suite 5100 College Park, MD 20740 US
• Name: Applicant Call Center
• Phone: 304-480-8990
• Email: [email protected]