Job opening: Management & Program Analyst
Salary: $59 966 - 131 452 per year
Published at: Jan 08 2024
Employment Type: Full-time
This position is located in the Management Directorate, Office of Intake and Document Production, Intake Operations Division.
As a Management & Program Analyst, you will perform a wide range of administrative and analytical duties in support of the intake and processing of immigration applications and petitions.
Duties
The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
Performs management studies and analyses of applications that support the processing of immigration and citizenship benefit requests.
Interprets complex guidance materials and analyzes the intent and meaning of related concepts.
Provides technical assistance and direct support to OIDP and field office management staff on a variety of matters relating to the application of planning systems and management programs to meet mission requirements.
Coordinates activities of staff, advises and provides analytical support on problem definitions, planning methodologies, policies, and procedures.
Prepares detailed written reports regarding process improvement activities and accomplishments.
Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 01/17/2024.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 01/17/2024.
GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Assisting with the development of background information for studies;
Researching documents; compiling and charting statistical data; gathering, summarizing, and analyzing information for incorporation into final reports;
Carrying out specified portions or segments of specific projects and identifying and recommending solutions to problems. OR
You may also substitute successful completion of a Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree in an accredited college or university, or a J.D. OR L.L.B. degree, for experience at the GS-09 grade level. Such education must demonstrate the skills needed to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 36 semester hours should be considered as satisfying the two years of full-time study requirement.
GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-9 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Conducting studies to identify, analyze, and recommend solutions to problems in program operations;
Using analytical techniques and statistics to assess issues related to management processes, systems and support programs. OR
You may also substitute successful completion of a Ph.D., equivalent doctoral degree, or L.L.M, if related, or three full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 54 semester hours should be considered as satisfying the three years of full-time study requirement.
GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
Conducting studies, analyzing findings and making recommendations on program operations;
Conducting detailed analyses of complex functions and work processes;
Participating in special studies;
Supporting the development and evaluation of policies and recommending actions to achieve program objectives and improvements.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 01/17/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
Start and end dates for each grade/pay level if you've held a federal position.
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Education
COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-09 and GS-11 levels only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website:
General Schedule Qualification Standards.
Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
