This position is located CYS Registration & Parent Central Services, Schofield Barracks. Work schedule may vary based on local school schedules and school intersessions. This position is a Regular Full-Time position with a minimum work week of 40 hours and eligible for benefits/leave accrual. This NF-03 is entitled to 8.9% COLA (Island of Oahu). COLA is subject to change without notice. DoD approved commissary privileges to CYS employees. This temporary approval expires 31 Dec 2024.

Duties

Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff. Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building. Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking. Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations. Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Requirements

• Must be 18 years of age or older at time of appointment or placement into the position.
• Direct Deposit and Social Security Card are required.
• Meet qualification/eligibility/physical/background requirements for this position.
• Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
• A one year probationary period may be required (either initially or upon conversion, if applicable).
• Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
• May be subject to an irregular hours, evening and or weekends.
• Satisfactorily complete an employment verification (E-Verify) Check.
• Travel to on and off post locations may be required.

Qualifications

NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment. Experience using office automation to prepare documents, manage files, and maintain records. Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook). NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence. Must possess experience demonstrating customer service and business communication skills. Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources. Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases. At least 1 year experience equivalent to the next lower grade level NF-02. Those meeting both Highly Preferred criteria along with the minimum qualifications will be referred before those meeting only the minimum criteria. Highly Preferred candidates will possess all of the following: Highly qualified candidates will possess experience utilizing automated systems for childcare operations. This experience must be clearly listed on your resume to be considered for Highly Preferred status. Applicants that possess the highly qualified criteria may be sent first for consideration. Additional certificates will be sent at managements request.Referrals and selections can be made at either grade. Full position description can be found here: NF-02 NF-03

Education

This job does not have an education qualification requirement.

Contacts

• Address EW-NAF-W3RBAA US ARMY GARRISON HAWAII DO NOT MAIL Fort Shafter, HI 96858 US
• Name: CHRA NAF C2SC - Recruitment Branch
• Phone: 0000000000
• Email: [email protected]