The Program Support Assistant position serves the Mental Health (MH) Special Programs Manager and Social Work Executive (SWE), providing program support to the St. Cloud VA HCS Homeless, Suicide Prevention, MH Occupational Therapy, and Recovery programs.

Duties

Major duties include but are not limited to: Analyze problems and use good judgment to ensure rapid solution. Organize, coordinate, implement, and manage the MH Special Program Social Workers, RNs, Occupational Therapists, other clinical staff, and supporting aspects of the outpatient continuum of care for the MH Special Programs. Serve as point person for questions regarding the MH Special Programs staff. Maintain time schedules and tours of duty to post accurate data in the automated time & attendance system. Maintain a variety of records, files, and publications, such as clinical documents and business operation items. Coordinate aspects of recruitment, including setting up interviews and assisting in new hire onboarding. Interpret and administer rules/regulations related to Talent Management Systems (TMS), ensuring timely entry of completed training. Prepare a variety of correspondence (i.e., memoranda, reports, newsletters). Gather and analyze statistical data to prepare reports that will be shared with the team and other stakeholders. Manage inventories, ordering supplies when necessary. Utilize a variety of software (such as Microsoft Office) for research and reporting purposes. Work Schedule: Monday - Friday, 8:00am - 4:30pm (Evenings and weekends may be required.) Telework: Ad-hoc telework available. Virtual: This is not a virtual position. Position Description Title/PD#: Program Support Assistant/ PD905450 Recruitment/Relocation Incentive: Not Authorized Permanent Change of Station (PCS): Not Authorized Bargaining Unit Position: Yes - AFGE Physical Requirements: The work is predominately sedentary in nature with some walking, bending, carrying books, binders or files. Intense concentration is needed when performing all aspects of work to ensure accuracy and efficiency. The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes but is not limited to: providing administrative support to an organization, such as timekeeping and managing supplies; maintaining records and/or databases of various types; managing staff and appointment schedules; preparing a variety of correspondence (such as memoranda, reports, brochures, etc.); and utilizing various software systems to collect/report on statistical data. There is no educational substitution for the GS-06 level. You will be rated on the following Competencies for this position: Analytical ThinkingCommunicationComputer SkillsCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address St Cloud VA Medical Center 4801 Veterans Drive St Cloud, MN 56303 US
• Name: Timothy Ries
• Phone: 605-336-3230 X7700
• Email: [email protected]