The James J. Peters VA Medical Center, Police and Security Service is currently recruiting for one Program Support Assistant (OA). The Police and Security Services is responsible for the protecting of patients, visitors, all employees, confidential information, property, and maintaining law and order on property owned and controlled by the Department of Veterans Affairs Medical Center. They ensure the highest level of confidentiality and professionalism.

Duties

This position performs program support responsibilities within an organization responsible for issuing PIV cards to personnel at the VA Medical Center, a Homeland Security Presidential Directive (HSPD) 12, sponsoring employees at all levels, training when necessary, and providing/denying access via the Physical Access Control System (PACS), which ensures secure and reliable identification of Federal employees and contractors by utilizing credential authentication per Federal Information Processing Standards (FIPS) 201. The incumbent maintains the Service Chief's calendar, schedules appointments, meetings, and conferences with clearances, ensures they are briefed on the purpose or matters to be considered prior to meetings, and compiles and furnishes the necessary materials for any scheduled meetings. They attend conferences/meetings as needed, take summary notes, and establish and maintain various files, logs, lists, such as CWT, out-patients, keys, parking decals, offense reports, violation notices, and investigations. Additionally, the incumbent issues ID cards, keys, and parking decals to Medical Center employees, controls key requests (except great grand master), and receives and reviews all incoming correspondence. They determine importance and forward items to the attention of the Chief of Program, make travel arrangements when necessary, and use office automation systems and various software packages to accomplish work, including editing, file creation, maintenance, and retrieval. Assignments also include preparing or coordinating the preparation of reports and correspondence for the Chief of Program or designee, assisting in planning, coordinating, and scheduling various conferences and training, and maintaining policy memorandums, Manuals, VA Directives, VHA Records, and VHA Handbooks in alphabetical and chronological order. The incumbent assembles documents for the Chief of Program or designee to use in conferences, prepares a variety of narrative and statistical materials, correspondence, and reports in final form for the Chief's signature, and performs other duties as assigned. They review all outgoing correspondence for proper format, grammar, typographical accuracy, proper coordination, attachments, etc., and ensure that all corrections are made prior to giving them to the supervisor for signature. Physical Access Control System (Administrator) (PACS) The PACS administrator provides secure and reliable identification of Federal employees and contractors by utilizing credential authentication per FIPS-201. The administrator denies access to systems by undefined users or anonymous accounts, limits and monitors the usage of administrator and other powerful accounts, suspends or delays access capability after a specific number of unsuccessful logon attempts, and removes obsolete user accounts as soon as the user leaves the facility. They suspend inactive accounts after the three-year ID expiration date, enforce strict access criteria, enforce the need-to-know and least-privilege practices, disable unneeded system features, services, and ports, and replace default password settings on accounts. The administrator limits and monitors global access rules, ensures that login IDs are non-descriptive of job function, removes redundant resource rules from accounts and group memberships, removes redundant user IDs, accounts, and role-based accounts from resource access lists, enforces password rotation, and enforces password requirements (length, contents, lifetime, distribution, storage, and transmission). They audit system and user events and actions, review reports periodically for VA Police Chief, protect audit logs, enroll new employees into the PACS system, and ensure existing employees are utilizing the system in compliance with HSPD-12. The employee creates partitions for the program chief to monitor prospective areas and registers part-time physicians into the biometric system for accurate timekeeping. Personal Identity Verification (PIV) The employee is responsible for having knowledge of the PIV program and duties of each PIV role as a sponsor. The employee provides technical advice and guidance to employees, contractors, affiliates, and volunteers regarding matters pertaining to the PIV program. They follow requirements outlined in Homeland Security Presidential Directive (HSPD) 12 and the Federal Information Processing Standards 201 (FIPS). Work Schedule: Monday-Friday 8am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD55891A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/05/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience in an administrative support position within a department such as, but not limited to a Program Support Assistant, Secretary, Office assistant, or office clerk performing administrative clerical duties in support of a department's mission. Experience with the use of Microsoft Office tools (Outlook, Excel, Word, Access) and other office automation software and applications. Extensive Customer service experience. Comprehensive written and verbal communication skills. Experience with providing administrative assistance to leadership such as a supervisor, manager or chief of a department. Skill in scheduling various types of appointments, conferences and meetings for leadership. Knowledge of preparing and finalizing correspondences and reports for leadership approval and routing to correct points of contact. Experience with handling, updating and maintaining sensitive files for customers. Knowledge and ability to enter, extract and evaluate customer information via automation systems and computer databases. Experience with ordering equipment and office supplies. You will be rated on the following Competencies for this position: Attention to DetailClericalComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary, typically the employee sits comfortably to do the work, however there may be some walking when required to test mechanism for P ACS to insure access is fully functional. There may be some standing, bending, carrying of light items such as papers, small boxes or books. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Bronx VA Medical Center 130 West Kingsbridge Rd. Bronx, NY 10468 US
• Name: Asaph Blodgett
• Email: [email protected]