The incumbent serves as a Supervisory Health Systems Specialist - Asst C&P Manager. They are responsible for assisting the Credentialing and Privileging Manager with the operation of the Credentialing and Privileging Program Office at a Veterans Affairs Medical Center (VAMC) or Health Care System (HCS) and is responsible to provide extensive support in the management of Credentialing and Privileging program activities.

Duties

Duties include, but may not be limited to the following: Assists the Credentialing and Privileging Manager with oversight of all functions related to healthcare providers' professional credentials supporting all divisions of the Medical Center. Working collaboratively with local and VISN leadership to identify and/or implement best practices and advising Medical Center leadership of all program requirements pertaining to the Credentialing and Privileging program in collaboration with the Credentialing and Privileging Manager. Ensure quality assurance and assist the Credentialing and Privileging Manager with providing oversight for the Medical Center Credentialing and Privileging program. Assists the Manager with outlining the VAMC Credentialing and Privileging Program goals and objectives, identifies risks, supervise the Credentialing and Privileging office specialists, ensures training and education, and completes second level reviews as appropriate. Provides direct technical and administrative supervision to subordinate unit employees in the VAMC's Credentialing and Privileging Office. Identifies and presents to leadership the resources necessary for accomplishing the mission and function of the facility's Credentialing and Privileging program. Develops, modifies, and/or interprets performance standards. Provides advice, counsel, and instruction to employees on work and administrative matters. Identifies developmental and training needs of employees. Hears and resolves issues and complaints from employees, referring group grievances and more serious unresolved complaints to higher-level officials as needed. In the absence of the C&P Manager, serves as the primary consultant for the facility's Credentialing and Privileging program. Applies organizational and system-wide strategies for continuous quality improvement as they relate to Credentialing and Privileging processes and procedures. Implements mechanisms to monitor and evaluate completed tasks for their compliance with established policies and procedures as well as quality of customer service. Assists with developing, coordinating, and recommending changes for the improvement of workflow in the program or section area. Performs other duties as assigned. Work Schedule: Monday - Friday, 7:00am to 4:30pm Telework: Eligible for Telework 6+ Days/per pay period Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health System Specialist/PD99417S Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Basic Requirements: Health System Specialist (GS-671) Occupational Requirements - The basic requirements for this occupation can be met by possessing one of the following: Education - 4 year course of study leading to a bachelor's degree. (TRANSCRIPT REQUIRED) OR Experience - 3 years of general experience, 1 year of which was equivalent to at least GS-4. OR Experience/Education Combination - a combination of education and experience as described above. (TRANSCRIPT REQUIRED). Grade Requirements: In addition to the basic requirements, you must also meet the individual grade requirements to qualify for this position. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to the following: Assists the Credentialing and Privileging Manager with oversight of all functions related to healthcare providers' professional credentials supporting all divisions of the Medical Center. Works collaboratively with local and VISN leadership to identify and/or implement best practices and advising Medical Center leadership of all program requirements pertaining to the Credentialing and Privileging program in collaboration with the Credentialing and Privileging Manager. Develops training materials for staff educational needs. Implements use of available individual health assessments to determine employee wellness strengths and opportunities. Creates a personalized health plan (PHP) with employees who desire one. Education: Three (3) years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree (Transcript Required), OR Experience: One (1) year equivalent to at least GS-9 grade level, OR Experience/Education Combination: a combination of graduate education and specialized experience as described above. (Transcript Required). Preferred Experience: Background in credentials, clear understanding of Credentialing policies, strong knowledge of the credentials and privileging process. Ability to supervise and train others in all phases of the Credentialing process. Selective Placement Factor: Knowledge of the Credentialing and privileging process. Ability to work well under pressure. Organize and plan work assignments. Effective communication skills both oral and written. Quality Ranking Factor: Strong interpersonal skills ability to establish professional relationships and maintain open honest lines of communications with all staff and customers.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Dayton VA Medical Center 4100 West Third Street Dayton, OH 45428 US
• Name: Gwendalyn Williams
• Email: [email protected]