"The Federal Law Enforcement Training Centers (FLETC), through strategic partnerships, prepares the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet our Nation's most pressing security challenges." Click here to learn more.

Duties

Serving as a IT Program Manager (SYSADMIN/NETWORK) GS-2210-13 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the in the Enterprise IT Services Division, under the Chief Information Officer (CIO) Directorate in Glynco, Georgia. The primary purpose of this position is responsible for the end-to-end customer experience and support for IT across FLETC. ITS services include the FLETC IT Service Desk (ITSD), hardware and software acquisition and support, Microsoft 365 solution delivery, and implementation of IT Service Management (ITSM) practices. ITS serves as a conduit to Department of Homeland Security (DHS) Headquarters, coordinating and managing environments hosted by DHS, including Microsoft 365, DHS Mobility, and FLETC.gov. Typical assignments include:

Requirements

• You must be a U.S. citizen to apply for this position.
• Males born after 12/31/1959 must be registered for Selective Service.
• You must successfully pass a background investigation.
• Bargaining Unit: This is a bargaining unit covered position, represented under the American Federation of Government Employees (AFGE). For more information visit: https://www.afge.org/about-us/afge-at-a-glance/.?
• You will need to set up direct deposit so we can pay you.
• Must possess and maintain a valid state issued driver's license to conduct official government business.
• Overtime work may be required.
• You may be required to work weekends and federal holidays.
• This position is eligible for telework based on agency policy.

Qualifications

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. Please visit www.fletc.gov/site-page/employment-faqs website for further guidance regarding this page limit. Specialized Experience: You qualify for the GS-13 grade level if you possess one year of specialized experience, equivalent to the GS-12 grade level in the Federal government, performing duties such as demonstrating experience in defining and implementing hardware and software configuration management processes and procedures. All requirements must be met by the closing date of the announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. This announcement may be used to fill additional vacancies during the next 90 days. This could result in a few or many vacancies being filled from this announcement. Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position is notconsidered scientific/professional.). Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference. Interagency Career Transition Assistance Program (ICTAP) eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibilityon OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.

Education

Contacts

• Address
• Name: Michele Bell
• Phone: (912) 280-5179
• Email: [email protected]