Find the job you are suited for! Join the United States Patent and Trademark's Office of Human Resources Workforce Employment Team, where you can utilize your leadership skills and innovative strategies to attract and source talented individuals. If you have a solid understanding of the importance of strategizing, analyzing, and researching various human resources data and information, this opportunity and much more is waiting for you.

Duties

The position serves as one of the Division Chiefs in the Office of Human Resources, Workforce Employment Divisions, planning, directing, organizing, and exercising control over human resources professionals in the division. If you are someone who is a leader and desire to be at the heart of Recruitment & Placement and Classification, this job is for you if: You enjoy mentoring and coaching employees while planning, prioritizing, and assigning work; collaborating with peers and subordinates to assure effective advisory services; and otherwise ensuring continuous progress toward stated goals. You are good at establishing, revising, or reviewing policies, procedures, program goals, and division design. You are a critical thinker when planning, organizing, and conducting research on complex human resources' issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions. You are committed to ensuring that optimum customer service is provided to agency business units and that service level agreements are met. The physical worksite for this position is located in Alexandria, VA.

Requirements

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one supervisory year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• Suitable for Federal Employment
• This is a Public Trust position and has a risk level designation of "HIGH".

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Group Coverage Qualification Standard for Administrative and Management Positions. Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-14. Specialized experience for this position includes: Supervising, leading, or managing a Human Resources staff or serving as a Senior HR Specialist on a Human Resources team that develops, interprets, analyzes, research, advises and/or applies HR related laws, regulations and procedures pertaining to a variety of HR functions (e.g. staffing and recruitment, classification, processing personnel actions, strategic human capital initiatives/programs, policy development). This position require overseeing and monitoring a staff conducting Delegated Examining, i.e., examine applicants for competitive service positions that are open to all U.S. citizens including current federal employees. It is desired that the incumbent have or be able to obtain and maintain their Delegated Examining (DE) Certification. (Current DEU certificate must be submitted with application if currently certified). The incumbent must possess the following supervisory competencies to be successful in this position: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not substituted for experience at this grade level.

Contacts

• Address TMCO - Office of Human Resources Office of Human Resources Mail Stop 171 P.O. Box 1450 Alexandria, VA 22313-1450 US
• Name: Alicia Matute
• Phone: 571-270-0483
• Email: [email protected]