This position is located in St. Louis, MO at the Gateway Arch National Park. The incumbent performs technical support duties in the operation of the unit's personal computers and other peripheral equipment.

Duties

This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service. The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action. Major Duties include but are not limited to: Perform routine and recurring assignments to install and test new or upgraded software and computer equipment. Assist in the installation, configuration and maintenance of networked systems to include local area networks (LANS). Identify and resolve issues and problems related to system and equipment errors and connectivity problems.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-12/18/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-07 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: I possess at least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities and demonstrate knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks. Examples of specialized experience includes the following: assisting users by installing, configuring, and setting up personal computers, peripheral equipment and software on a network supporting users; implementing and maintaining network and systems services; monitoring network and systems performance and troubleshooting problems; documenting and initiating response to security problems; or providing guidance and training to customers in accessing network and systems services. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitute for education.

Contacts

• Address
• Name: Karen Henderson-Thomas
• Email: [email protected]