Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

Duties

WHAT IS THE HCO-HUMAN CAPITAL OFFICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas:Human Capital Office of Human Resource Operations Human Resources Shared Services The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Analyzes, perfects, and approves non-competitive Personnel Action Requests (PARs) SF-52s, including determining complex and basic qualifications and pay setting, and resolving back pay cases due to administrative oversight and/or grievance settlements. Assists employees and managers in resolving both routine and complex employee account issues/problems initiated by the individual, management or discovered by the EAR by providing technical information on a wide range of personnel/payroll issues. Advises customer and office personnel as to future action necessary to ensure accurate employee account information in all databases, i.e., HR Connect, Totally Automated Personnel System (TAPS) and National Finance Center (NFC) corrections. Develops, analyzes, and evaluates information involving the research of records and the nature of each inquiry including the way it was presented in order to inform and advise, answer inquiries or resolve problems related to the unique circumstances of each individual. Researches and resolves differences between the various personnel databases. Initiates corrective action and monitors the database and progress of proposed corrective action. Provides analytical assistance to identify actual and/or potential problems and recommend solutions, i.e., initiating detailed referrals to a Subject Matter Expert.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: Typing Proficiency Requirement:Applicants must be able to demonstrate a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). For this position, you may be asked to participate in a performance test, present a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or self-certifying your proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test at a later step in the process. SPECIALIZED EXPERIENCE: GS-05: You must have one (1) year of general experience at a level of difficulty and responsibility equivalent to the next lower level (GS-4) in the normal line of progression in the Federal service. General experience for this position includes: Experience demonstrating knowledge of standard procedures and requirements related to human resources (HR) to perform a variety of clerical duties that support an assigned HR function. Examples of qualifying experience may include: Maintaining position descriptions, position classification standards, and files; providing routine information to managers and employees on various HR-related issues; reviewing personnel records and/or paperwork for accuracy, completeness, and consistency; providing support work to others managing programs (e.g., training programs, education programs, etc.); participating in preparing course materials for printing and distribution; and/or assisting with preparing hiring vacancy listings/ announcements for review.OR You may substitute education for experience as follows: Bachelor's degree or four (4) years of education above high school in any field, from an accredited college or university. OR You may qualify with an equivalent combination of experience and education. GS-06: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-5) in the normal line of progression in the Federal service. Specialized experience for this position includes: Knowledge of and skill in applying an extensive body of human resources management rules, procedures, and operations pertaining to the specific functional assignment. Knowledge of and skill using various computer equipment and software equipment to prepare documents, input data, compile and generate reports, and monitor administrative controls. GS-07: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level (GS-6) in the normal line of progression in the Federal service. Specialized experience for this position includes: Knowledge of and skill in applying a comprehensive body of human resources management rules, procedures, and technical methods pertaining to the specific functional assignment. Knowledge of and the skill using various computer equipment and software equipment to prepare documents, input data, compile and generate reports and monitor administrative controls. MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRO - Human Resources Shared Services 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748