The Program Specialist is a member of Nursing section and reports directly to the Administrative Officer or Chief of Service at the Lt. Col Luke Weathers Jr. Memphis VA Medical, Memphis. TN, and is responsible for providing analytical support and management services essential to the direction of the organization.to the Chief of Service and Section Chiefs within the service,

Duties

The Program Specialist is a member of Nursing section and reports directly to the Administrative Officer or Chief of Service at the Lt. Col Luke Weathers Jr. Memphis VA Medical, Memphis. TN, and is responsible for providing analytical support and management services essential to the direction of the organization.to the Chief of Service and Section Chiefs within the service. The major duties and responsibilities include but are not limited to: Research and/or analyzes problems, issues, or program requirements. Research and/or analyzes stable issues which may be simple or complex in nature. Determines pertinent issues and collects relevant information from a variety of sources. Reviews information and applies standard analytical techniques. Develops recommendations and proposals based on research. Conducts special projects as assigned such as fact-finding, data analysis, benchmarking, networking within and outside of the facility. Identifying, understanding and planning for organizational and human impacts of planned systems, and ensuring that new systems requirements are properly integrated with existing processes and skill sets. Participating and providing Just In Time (JIT) training to stakeholders to determine and map current processes, requirements, inputs, deliverables, non-value components, etc., to formulate sustainable future processes. Writing or assisting with writing technical requirements of critical and noncritical phases of the process, and assisting teams in using flow charts and with developing an associated implementation/action plan. Independently researches, collects, organizes, and displays data related to assigned initiatives and projects, preparing reports in various formats such as word, PowerPoint and excel that enable users to identify potential issues, needs and opportunities for improvement related to initiatives. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday (8:00 - 4:30p) Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD50485A and PD50486-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/26/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. To qualify for this position at the GS-9 level, you must meet one of the following: Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. Knowledge of the theory and principles of management and organization including administrative practices and procedures common to organizations. Knowledge of VHA and VA policies and regulations that apply to the service and/or ability to locate, comprehend, and apply necessary policies and regulations. Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. Skill in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures. Ability to use qualitative and quantitative analytical techniques. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed graduate level education in an accredited college or university that leads to a master's or equivalent graduate degree or two (2) full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (Transcript Required) . OR, Combination: Combination of successfully completed graduate level education and specialized experience, as described above, to meet the total requirements. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work? (Transcript Required) To qualify for this position at the GS-11 level, you must meet one of the following: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. Knowledge of the theory and principles of management and organization including administrative practices and procedures common to organizations. Knowledge of VHA and VA policies and regulations that apply to the service and/or ability to locate, comprehend, and apply necessary policies and regulations. Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. Skill in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures. Ability to use qualitative and quantitative analytical techniques. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed doctoral degree in an accredited college or university that leads to Ph.D or equivalent doctoral degree or three (3) full years of progressively higher level graduate education leading to such degree or LL.M in accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (Transcript Required) Combination: Combination of successfully completed a doctoral degree and specialized experience, as described above, to meet the total requirements. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work? (Transcript Required) You will be rated on the following Competencies for this position: Analytical ReasoningCommunicationComputer SkillsContracting/ProcurementCustomer Service (Clerical/Technical)Planning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work of this position is primarily sedentary in nature. However, some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Memphis VA Medical Center 1030 Jefferson Avenue Memphis, TN 38104 US
• Name: Kweli Webster
• Phone: 615-695-2200
• Email: [email protected]