Serve as a Prosthetics Clerk for Prosthetics and Sensory Aids Service (PSAS} at the VA Caribbean Healthcare Systems by performing clerical work in support of the care and treatment given to patients such as, receiving patients, processing and issuing of DME, delivering items and mailing items when necessary. The incumbent also provides initial guidance to our veterans on our provision of services.

Duties

Duties of the position include but are not limited to: Operates the prosthetic software package to maintain a detailed and accurate accounting of all transactions taken Examines clinical computerized health records to determine legal eligibility and medical entitlement for orthotic/prosthetic items and services. Receives and reviews diverse types of correspondence/documents to determine delivery locations. Verifies delivery date, correct address and type of mail system that will be used for running mail. Determines and refers urgent inquiries to professional staff for immediate actions. Works closely with supply chain management (SCM} on inventory concerns for all PSAS inventory locations. Ensures separate areas for clean and dirty items and initiates all necessary paperwork to have an item condemn/excess item which cannot be used. .Reviews all incoming shipments of items for correctness and delivery to the patient Initiates appropriate paperwork to correct any discrepancies. Work Schedule: Monday-Friday, 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Prosthetic Clerk (Office Automation)/PD13051A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/15/2023. Typing Requirement: This position requires a typing requirement of 40 words per minute. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), no person shall serve indirect patient care positions unless they are proficient in basic spoken and written English. You must be proficient in basic spoken and written English and in spoken Spanish to meet the requirements of this position. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of computer software programs, (i.e., MS Access database, MS Word processing, MS Excel spreadsheets and communication programs,), required to display, sort, retrieve, revise and update administrative information, maintain databases in various systems, prepare and present written and/or oral quantitative/qualitative reports, and verbal responses/correspondence to all levels of the organization. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond high school. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies for this position: ClericalManages and Organizes InformationTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The position requires frequent sitting. Standing, bending and walking to use the office equipment required (copiers, Facsimiles, calculators, dedicated computers) and the retrieving and filling of documents. May require lifting of no more than 70 pounds and the handling copier paper or other equipment. Employee may have to walk some distance while directing patients to the proper area for their care. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Necory Smith
• Phone: 608-372-3971 X63901
• Email: [email protected]